The Retail Conference

ts had focused on ecommerce, mcommerce, social media and digital/technology. Front line store operations, a critical component of the omni-channel customer experience, have become the poor-relative to conferences focused on 'exciting new developments'. With the ONS reporting that 80%+ of all retail sales are STILL served through stores (whether through traditional sales or click-and-collect), it seemed madness that there wasn't an event dedicated to retail operations and customer experience professionals. So, for the second time in 2018, we will be presenting a conference for all those who are responsible for ensuring that stores deliver a consistent, cohesive customer experience, appropriately representing their retail brand, in an efficient and profitable manner. You can find out more via http://www.retailconference.co.uk/
We look forward to meeting you there.