Imosphere

Congratulations to Rachel on her 5th Imoversary! 🎉

Since joining in 2021, Rachel has supported new customer implementations as well as their ongoing Imosphere journey, building strong relationships throughout. The delicious home-baked goods she brings along to team days are an added bonus! We’re so glad to have you on the team, Rachel!

What’s really stopping Adult Social Care Direct Payments uptake?

We recently brought together councils from across the country to discuss what’s happening with Direct Payments in practice - and the conversations were incredibly honest.

Confidence was repeatedly raised. Not just practitioner confidence, but confidence across the wider system - confidence in processes, local support options, flexibility, and having better conversations earlier.

Councils also spoke openly about:

• The ongoing pull back towards “time and task” models
• How difficult outcomes-focused practice can be to embed consistently
• Variation between teams
• Local market and supply pressures
• Direct Payments still being introduced too late in the journey

The strongest takeaway was that the future of Direct Payments is about far more than process. It’s about creating conditions for more creative, personalised, and outcomes-focused support.

We’ve summarised the key themes and emerging insights in the carousel below.

Sign-up to be notified when our full Insights Report is ready: www.imosphere.com/dp

Laura, Philippa & Mark are at the System C today - always a valuable opportunity for networking, innovation, and learning aimed at connecting care.

We’re excited to be attending The Access Group Social Care Conference!

If you’re attending, come and visit us at our stand to chat about how we’re helping providers improve outcomes, streamline processes, and support frontline teams with smarter digital solutions.

We’d love to catch up with existing customers, meet new faces, and hear more about the challenges and opportunities across the sector.

See you there!