Acre Software

Meet Ollie, our Customer Success Team Lead 👋

Ollie joined us in 2023 as an Associate and, in a short period of time, progressed from Associate to Senior and now leads our Customer Success team.

In his updated blog, Ollie shares what he enjoys most about working at Acre and his advice for anyone considering a role in Customer Success, read the full blog here: https://www.acresoftware.com/blog/meet-ollie-a-customer-success-associate

We’re currently hiring and looking for more ambitious people to join our team across Customer Success, Engineering, and Product.

Meet Ollie, Our Customer Success Team Lead Check out our interview with Ollie, one of the brilliant members of Acre’s Customer Success team, as he shares his journey and favourite parts of the role.

We’re excited to announce the launch of Acre’s new AI-driven compliance and workflow functionality, designed to help advisors stay aligned with mortgage regulation while dramatically reducing administrative burden throughout the advice journey.

Reuben Thompson, VP of Product Innovation at Acre, explains:
“Broker admin has always posed a challenge and is an area ripe for disruption by AI. With these new workflow and compliance tools, we are delivering real world time savings coupled with meaningful, AI-driven improvements to our already best-in-class compliance functionality. Our proprietary technology understands the difference between what a broker says and what their client does, which generic LLM-based systems cannot.”

At Acre, we’re committed to delivering technology that empowers brokers, enhances accuracy, and streamlines every step of the advice journey, while ensuring client data is fully protected and secure at every stage.

These new features are already being piloted by a select group of early-adopter clients, with a wider rollout planned over the coming months.

Read the full press release for more details here: https://www.acresoftware.com/press-releases/acre-unveils-ai-powered-workflow-and-compliance-tools

It is great to see Acre’s VP of Innovation, Reuben Thompson, featured in The i Paper alongside Jamie Lennox, Managing Director of Dimora Mortgages, who recently selected Acre as their technology partner.

Our latest data shows a clear shift in borrower behaviour, with more homeowners moving from five-year fixes to two-year deals. Reuben shares how those remortgaging at the moment are faring in a challenging market. Read the full article via the link below. 🔗

1.8m come off mortgage deals in 2026 - who will pay more and who will pay less Some experts predict that we could see rates of closer to 3 per cent by the end of the year