Customerwise Ltd
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08/01/2026
As the UK housing market stabilises in 2026, new home developers face a critical opportunity.
Recent data shows house prices ended 2025 on a softer note, with annual growth slowing to 0.6%. Yet Nationwide Building Society describes the market as "resilient" - mortgage approvals remain near pre-Covid levels, and affordability is improving as income growth outpaces price increases.
For new home developers and sales teams, this means one thing: buyer experience is everything. With greater certainty and improving affordability, buyers are making informed decisions. They're sensitive to every touchpoint - from site visits to post-purchase support.
Our mystery shopping and in-moment buyer feedback solutions help new home developers understand exactly how buyers experience your developments. We assess sales team effectiveness, showhome standards, and the complete experience of your potential buyers. Benchmark against competitors. Identify gaps. Build loyalty.
In a stabilising market, exceptional customer experience is your competitive edge.
Ready to understand how buyers truly experience your developments? Get in touch for a free consultation.
🌟 Discover the Smiling Report 2024 - Unveiling Insights for Industry Excellence! 🌟
We're excited to share our involvement in the Smiling Report 2024, a comprehensive study aimed at enhancing your customer satisfaction journey!
As dedicated Elite members of the Mystery Shopping Professionals Association (MSPA), we've contributed to this extensive research conducted across 32 countries, comprising a whopping 608,325 evaluations.
Here's what this report holds for you:
🔍 Customer-Centric Insights: Gain deep insights into consumer preferences and market trends, equipping you with the knowledge to exceed expectations.
🚀 Tailored Strategies: Elevate your business strategies with actionable data, designed to drive meaningful connections and lasting loyalty.
📊 Benchmarking Opportunities: Compare your performance against global benchmarks, identifying areas for improvement and differentiation.
🌐 Global Perspective, Local Impact: Access insights from diverse cultural contexts, enabling you to tailor your approach for maximum impact in your local market.
At Customerwise we've put together a personalised report for each of our clients, drawing out the insights most relevant to them and their own scores for comparison, so if you're one of our clients keep an eye out for that coming through to you by email in the next few days!
16/02/2024
We know that key dates like Valentines Day are not just an opportunity for hospitality venues but a challenge for staff and management alike - tables are usually booked up and customer expectations are high! So kudos to Miller & Carter Talke for the excellent service on Valentine’s evening, and also for the support we saw for staff who were giving it their all and having very human moments of overwhelm (all of us who have worked in hospitality have been there, we see you!). Fantastic food, absolutely lovely and attentive staff, a solid five stars all round ⭐️⭐️⭐️⭐️⭐️
Today's the day!
Videowise is our new three-option video mystery shopping framework, making the better-paying, video mystery shops available to our mystery shoppers in whatever way is best for them - Owner, Loaner, or getting a Helping Hand from us to work up to owning your own kit!
Click here to claim your Sponsored Listing.
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Address
Matford Business Centre, Matford Park Road
Exeter
EX28ED
Opening Hours
| Monday | 9am - 5:30pm |
| Tuesday | 9am - 5:30pm |
| Wednesday | 9am - 5:30pm |
| Thursday | 9am - 5:30pm |
| Friday | 9am - 5:30pm |
