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We provide the smartest solutions to common challenges in the Higher Education sector. We take the time, human resources, and other capacities our customers have and make it work harder. We do it because we believe in the power of education. And we want to free you to do what you do best – engage, excite and educate students, to the benefit of everyone. As technology advances and students, parents, and even alumni expect more from you, we think you should expect more too.
"ChatGPT is just a website that anyone can access for free." 🤔
"I've heard that ChatGPT is prone to making things up." 👀
"ChatGPT doesn't know anything that's happened since Sept 2021." 😲
If that's all true, then what use is ChatGPT to HigherEd teams?
All will be revealed on Wednesday, August 9th! Why don't you join us?
You'll learn the fundamentals of ChatGPT in simple language (believe us, this is a topic that can get complex pretty quickly!), and we'll discuss all the points above — and a ton more.
See you there? 👇
25/07/2023
Shout-out to these guys...
If it's not handling 5,000+ in-app chats with our customers every year (fun fact: support tickets are closed within 45 minutes, on average), then it's braving 78-hour homeward journeys from on-campus implementations. **
Here's to the Gecko Customer Success team. 👏👏👏
** As a weekend getaway destination, JR gives Newark International a 1 star review. 🙃
11/08/2022
A chatbot can pick up repetitive questions and save your team time 🕙
But that's not the only thing a chatbot does...
They can help you to make information accessible to students outside of core working hours, help flag up content that students are finding difficult to understand, and enable you to be responsive 24/7.
Find out how University of California, Irvine used a chatbot to create a more inclusive and accessible experience for prospective students...
https://bit.ly/3s7n5nq
01/08/2022
How involved do IT need to be in implementing a chatbot? 🤔
- Do you have to work around their schedule?
- Will they have to take care of the technical side?
- Are you going to have to wait if they're too busy?
With a Gecko chatbot implementation, you don't have to do ANY of these things. In fact, IT assistance is minimal, meaning you can push on without waiting around for other departments to have a spare minute.
Because when does that ever happen, really?
Check out our case study with Amarillo College to see how they were able to go live with their chatbot without IT assistance: https://bit.ly/3xc5YDF
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