Practice Management Matters

🌟 Is your front of house team converting enquiries into patients?

Lisa's in practice training covers everything your team needs to make every enquiry count:
🌟 Converting new patient enquiries
🌟 Guiding patients through the full patient journey
🌟 Confident, professional complaint handling

Delivered in your practice, built around your team 💪

📧 [email protected]
📞 07964 867286

🌱 Want to take a look at your practice growth?

If you're ready to grow but not sure what's holding you back, that's exactly where we come in.
Lisa can help you with:

🌟 Spotting where growth opportunities really lie
🌟 Building a team that can grow with you
🌟 Practical, achievable steps to get there

Get in touch and we'll help 👇
📧 [email protected]
📞 07964 867286

🗣️ Reviews. Complaints. Expectations. Sound familiar?

Lisa Bainham is teaming up with Phil Molden of Working Feedback for a free CPD webinar all about navigating modern dentistry's trickiest conversations 👇

🗓️ Thursday 25 June
🕖 7:00pm London
🎓 1 hour CPD

Bringing together their combined expertise, you'll come away knowing how to:

🌟 Get ahead of patient feedback before it escalates
🌟 Handle difficult conversations calmly and professionally
🌟 Manage complaints the right way, start to finish
🌟 Protect (and boost!) your practice's reputation

Free to register, spots are limited 👉 https://dentistry.co.uk/webinar/patient-reviews-complaints-and-expectations-navigating-modern-dentistry/

See you there! 🦷✨

💙 Why YOUR Practice Manager should be working with us!

"We've had the pleasure of working with Lisa from Practice Management Matters for a number of years. Her support has been truly invaluable for our dental practice. Lisa brings a wealth of experience in dental practice management, along with a practical, no nonsense approach that gets results."

Sound like something your practice could use? 👇

Whether you're looking to take your team and practice to the next level, or you're navigating some trickier waters and need an extra pair of hands, Lisa's wealth of experience covers it all, including:
✨ Refining the patient journey and streamlining day to day operations
✨ Supporting team development and building stronger teams
✨ Compliance and regulatory guidance tailored to your practice
✨ Practical strategies that are easy to implement, not just theory

"Lisa is approachable, professional, and responsive. She took the time to understand our practice, our team, and our goals, and delivered strategies that were both effective and easy to implement." Claire McDonald, Shifnal Dental Care

If you're a practice manager or owner ready for some clear, experienced guidance, get in touch today 🙌

📧 [email protected]
📞 07964 867286