Distil.ai

We had an absolute blast at Hospitality Tech Expo 2025 🎉

We loved talking to everyone who came to find out more about Distil.ai - meeting new friends and seeing on-screen faces attached to their people!

If you missed CEO and Founder Gerry McNicol speaking on AI in Restaurants and where to find the ROI in the hype - stay tuned, the replay is coming shortly ▶️

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What is a Single Customer View, really? It's just a list of customers, right?

Wrong!

Having your customer data to hand is a good start, but there's so much more to it.

In order to 𝘵𝘳𝘶𝘭𝘺 be a single customer view, it needs 3 things:

1️⃣ Bring in data from multiple sources to create a complete picture of your customers - data from just one platform isn't gonna cut it

2️⃣ Have a kick-ass identity resolution algorithm that can piece together fragments of data from all the sources into one record per individual

3️⃣ Connect with your marketing, finance, analytics and operations platforms so the entire team has access to the same resolved customer data.

A true Single Customer View is one of the most powerful tools in your business intelligence toolbox.

It will unlock business optimisations, improve ROI and power new initiatives like loyalty, automated comms, marketing personalisation... the list goes on.

Read more here ➡️ https://distil.ai/single-customer-view/?utm_source=facebook&utm_medium=news_feed_post

Single Customer View Imagine bringing all your customer data together in one space, combining fragments of data from multiple sources. That's the Single Customer View. Read more