Telecare24

As we prepare to celebrate the holidays, we want to ensure you're fully informed about our office hours during this special time.

Our main office will be closed for parts of the Christmas period and New Year’s Day.

- Our team will continue dispatching orders up to 24th Dec. Please note that delays may occur due to seasonal postal services, these are outside of our control.

- Our main office (for orders and general customer service) will be closed on Thursday 25th December and will reopen on Monday 29th December. It will also be closed on Thursday 1st January for the New Year holidays.

- Completed orders placed between 24th and 28th December (inclusive) will be delivered between 29th and 31st December, subject to delays felt by Royal Mail which are outside of our control.

- Completed orders placed between 31st December and 2nd January (inclusive) may take may take a little longer to be delivered.

Please remember that our careline service operates 24 hours a day, 7 days a week, all year round. This doesn’t change on holidays. Your safety and well-being are our top priorities, and we're here for you whenever you need us.

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