Sonepar

📄 Turning complexity into clarity

Every day, Sacchi Elettroforniture sales teams handle large volumes of technical documentation, which is a critical step in securing an order, but also a time‑consuming one.

Luca Piunno, inside sales, explains how Sacchi’s online platform, powered by Sonepar’s omnichannel platform Spark, helps streamline this process

✔️ Process large quantities of documentation in reduced time
✔️ Instantly analyze technical information
✔️ Identify the most relevant products for each project

The result? More focus on solutions, smoother sales conversations, and stronger customer relationships built on expertise and trust.

This is how digital tools powered by Spark support Sacchi teams in their daily work, freeing up time to do what matters most: supporting customers.
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📱 What does a great omnichannel experience look like in practice?

At Sacchi Elettroforniture, it starts with listening to customer needs, and building a digital tool that truly supports them in their day-to-day work.

Sergio, a Sacchi customer, explains how Sonepar’s omnichannel platform Spark, gives him full product visibility and access to the right products whenever he needs it.

With Sacchi’s mobile app powered by Spark, customers like Sergio can:
✔️ Check real‑time pricing
✔️ Access the product information, anywhere, from a single touchpoint
✔️ Respond instantaneously to their customers' needs

This means less time spent managing logistics and more time moving projects forward.

This is how we’re focusing on creating a seamless experience where no-one is kept waiting, and our customers can find and purchase the products they want – when, where, and how they want – with ease.