Arabella Residence

Check-in Guests

greet incoming guests and welcome them to the hotel. confirm reservations, explain hotel amenities, give directions to rooms, and produce room keys .also arrange for luggage to be brought to rooms upon request.

Handle Guest Inquiries and Complaints

From providing additional linens to handling complaints about noise or room temperature, you are responsible for accommodating guests during their shifts. They contact necessary personnel, such as managers or housekeeping, to handle specific requests or complaints.

Answer Phones and E-mails

You take all incoming calls at a hotel. handle phone reservations, confirm previously-made reservations, give directions to the hotel and answer any questions customers have about the lodgings.

Process Payments

When a guest’s stay is over, you handle check-outs. At this time, they will issue payments such as additional room charges and process debit or credit cards to pay for room fees.

English speaking is a must !

Wishing you and your loved ones Ramadan Kareem from the team at Arabella Residence #

housekeeper required for our branch in cairo
send your cv by whatsapp on 01021535335