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Slevomat has a chatbot that can not only tell you jokes but also delivers up to 23% conversion during peak season 💪

Slevomat, one of the largest travel and experience CZ resellers with 300 employees, has managed to create a chatbot that has become a significant part of their omnichannel communication. Handling 19,000 chats monthly, the chatbot generates up to 23% conversion during peak season. Thanks to their great job and generous support, we can share their one-year intensive experience and learnings along the way.

Special thanks to Veronika Jílková, Customer Care Manager, and Josef Kočí, Customer Care Specialist and the devoted chatbot "coach".

Read more to discover what it takes to create such a cool team member here
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https://spinoco.com/blog-en/how-to-chatbot-according-to-slevomat

5 Rules of Chatbot Success According to Slevomat Slevomat's chatbot achieves up to 23% conversion in peak season and serves 19,000 chats per month. What did it take to create such a successful communication channel? Take a look at the experiences and lessons learned from the first year of intensive Slevomat chatbot development.

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