Pilothouse

Pilothouse

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We build long-lasting partnerships with ambitious investors, entrepreneurs, marketers and creators who demand results from their customer acquisition partner. Our mission is to create a partner dynamic that aligns client, agency, and team members toward shared goals:
‍
‍- Top-line growth (revenue growth)
- Efficiency (profit margin)‍
- Team motivation (aligned incentives)‍

Photos from Pilothouse's post 05/22/2026

3 moments from The Whalies 📸

The Whalies brings together some of the top founders, brand operators, and marketers in ecommerce and DTC.

We found that a lot of the operators we met came from the agency world themselves, and were surprised by both the tenure of our team at and how much we genuinely love being agency-side.

For us, great performance marketing comes from going deep with clients, building real partnerships, and focusing on long-term eCommerce growth.

05/14/2026

Founders don’t hand over trust easily.

And they shouldn’t.

When someone has spent years building a brand from scratch, they can tell immediately when an agency treats their business like “just another account.”

The best compliment we’ve ever received?
A founder told us we felt like an extension of their brand.

That only happens when the team actually understands:
→ The brand standards
→ The customer
→ The creative nuance
→ What *not* to do

Good performance marketing isn’t just media buying.
It’s alignment.

That’s why our first 90 days are built around embedding a full team into the brand, strategists, buyers, creatives, designers; all learning the details that make the company unique.

Because the more context the team has, the better the work gets over time.

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Telephone

Address


1011 Government Street
Victoria, BC
V8W1X6

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm