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Ada is the only brand interaction platform successfully automating up to 90% of interactions for every team — from marketing to ecommerce to customer and employee support. Create consistent, relevant, and personalized experiences powered by connected data, rich insights, advanced NLU, and 100+ integrations and easy-to-use APIs.

01/15/2025

What’s next for AI in customer service?

We teamed up with Microsoft to explore the future of AI and its impact on CX. A key finding? Placing guardrails is critical to ensure AI enhances operations, maintains high-quality interactions, and instills confidence within your team.

Read the full blog to discover more insights from our conversation: https://bit.ly/3PBajK9

01/13/2025

Great customer service is a team effort. From front-line agents to content and product teams, alignment across your organization is critical to maximizing the value of AI customer service.

In part 3 of our ACX series, join experts from Ada and monday.com to explore:
⤷ How to engage cross-functional teams to support your AI strategy
⤷ Building feedback loops that drive continuous improvement
⤷ Sharing key metrics to showcase success across your organization

📅 Tuesday, January 21, 2025 | 10:00 AM ET
➡️ Save your spot now: https://bit.ly/4g4ezgc

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96 Spadina Avenue
Toronto, ON
M5V2J6

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Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm