I24 Call Management Solutions

I24 Call Management Solutions

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We offer French & English Montreal Call Center services providing Help Desk, Customer management, call overflow any time of day or night so your business can operate without disruption. Sous-contractez vos tâches d'entreprise à i24 Solutions de gestion d'appels. Nous offrons des services de centre d'appel français/anglais à Montréal, gestion et soutien à la clientèle et services de débordement d'appels en tout temps, nuit et jour, 7 jours sur 7.

06/30/2026

Make a Real Impact Every Day! Join Us as a Customer Service Agent.

We’re looking for a motivated, customer-focused Customer Service Agent to join our fully remote team!

In this role, you’ll act as a bridge between callers and our clients by following their procedures and scripts, while accurately relaying information.

What we offer:
• Competitive rates
• Comprehensive benefits
• No sales
• No outbound calls
• Detailed scripts provided for each client
• A structured, professional, and human-centered environment

Key Responsibilities:
• Respond to inquiries via phone and email
• Provide accurate information and resolve issues efficiently
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to improve service quality
• Bring a positive attitude and strong empathy for customers

Requirements:
• Bilingual in English and French or English-Speaker
• Strong communication and problem-solving skills
• Customer service experience is an asset
• Ability to multitask in a fast-paced environment

Interested? Send your CV to [email protected]

06/25/2026

Offering customer service in both French and English is no longer a luxury in Canada: it’s a strategic advantage.

- Improve customer experience
- Increase conversion rates
- Build trust with your clients, especially in Québec

Discover how bilingual service can drive your business growth.

Visit https://i24image.com/blog/bilingual-customer-service-in-canada-why-its-essential/ to read the full article.

06/24/2026

Happy Saint-Jean-Baptiste Day!

At i24, we are proud to be a Québec-based company, rooted here in the heart of our community.

On this National Holiday, we celebrate not only our culture and identity, but also the local businesses that help Québec shine.

Visit i24image.com and speak with one of our sales advisors to learn how we can support your business needs.

Want your business to be the top-listed Business in Montreal?
Click here to claim your Sponsored Listing.

Address


3901 Rue Jean Talon Ouest/Suite 200
Montreal, QC
H3R2G4