Overlap Associates

In problem mapping, it’s important to understand the distinction between symptoms and causes. Symptoms are like signals indicating that something is amiss. They are the visible manifestations of an underlying problem. Causes on the other hand are like the roots of a tree. They’re hidden beneath the surface, but driving the visible symptoms. By understanding both, we end up with a holistic view of the problem.

Read the final chapter in our series on Problem Mapping at the link in our bio!