PLATO Testing
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For nearly 30 years, we've helped our global clients deliver better systems, while creating Indigenous careers across Canada through our train-to-employ program. PLATO is an incorporated software testing company that is currently owned by PQA. PQA Testing developed and launched a six month tester training program that consisted of four months of classroom/lab work and a two month internship. The A
New look, bigger impact! With PLATO’s new logo and brand, we are unifying decades of technical expertise with our passion for social impact and showcasing IT investment as a driver of meaningful change.
Inspired by Indigenous craft, this new look and feel reflects how attention at the smallest level builds strength and intention at scale.
Ever had something work perfectly… until it suddenly doesn’t?
Brielle, a software testing apprentice at PLATO, was testing an internal AI tool when she noticed something strange. After a few prompts, the chatbot just stopped responding.
Once that was fixed, she kept testing and found something else!
The chatbot was no longer providing source links, meaning users couldn’t verify the information it was giving.
What’s interesting is that this second issue only showed up because she kept going beyond the initial retest.
💡 A great reminder: sometimes the most important bugs are the ones you find after you think you’re done testing.
06/03/2026
AI is everywhere right now—but how do you actually make it work responsibly?
In this episode of PLATO Panel Talks, we dive into what it really takes to build AI systems people can trust.
Mike Hrycyk is joined by Jesslyn Dymond (TELUS) and Jason Kicknosway (PLATO) to talk about:
• what happens when testers start working hands-on with AI
• why small changes in prompts can completely change results
• and why diverse perspectives, especially Indigenous perspectives, matter more than ever
It’s a real-world look at AI beyond the hype 👇
🎧 Listen now: https://bit.ly/paneltalks-ai
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Address
40 Crowther Lane, Suite 310
Fredericton, NB
E3C0J1
Opening Hours
| Monday | 8am - 5pm |
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |
