Tech Support by Geoff

Keep Your PC Free of Crap!

Ever wonder how that Yahoo toolbar got on your system, or why there’s so much junk installed on your brand new machine? Crapware is a huge problem in the world of Windows, but that doesn’t mean you have to take it lying down. W

Keep Your PC Free of Crap!

Ever wonder how that Yahoo toolbar got on your system, or why there’s so much junk installed on your brand new machine? Crapware is a huge problem in the world of Windows, but that doesn’t mean you have to take it lying down. With the right tools and a little know-how, you can avoid that crapware forevermore: just uninstall the stuff that came with your system, and learn the ways companies trick you into installing stuff you don’t want. You’ll keep that system nice and clean, and beat the scammers at their own game.

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"Hello, we are calling from Windows and your computer looks like it is infected. Our Microsoft Certified Technician can fix it for you."

Sound familiar? Whether you have just been scammed or simply want to find out more on the topic, you have come to the right place.

Tech support scams are a million-dollar industry and have been around since 2008. Every single day, innocent people are tricked into spending hundreds of dollars on non-existent computer problems.a

There is no sign of these scams slowing down despite several actions taken by the Federal Trade Commission.

Perhaps even worse, companies right here in North America are now pulling the same tricks and taking advantage of existing and prospect customers replying to online ads.

The purpose of this page is to gather all the information we have collected over time into one place which you can use as a goto resource when you need it.

Tech Support Scams – Help & Resource Page Hello, we are calling from Windows and your computer looks like it is infected. Our Microsoft Certified Technician can fix it for you. Sound familiar? Whethe

Keep Your PC Free of Crap!

Ever wonder how that Yahoo toolbar got on your system, or why there’s so much junk installed on your brand new machine? Crapware is a huge problem in the world of Windows, but that doesn’t mean you have to take it lying down. With the right tools and a little know-how, you can avoid that crapware forevermore: just uninstall the stuff that came with your system, and learn the ways companies trick you into installing stuff you don’t want. You’ll keep that system nice and clean, and beat the scammers at their own game.

Protect Yourself From Viruses

Windows users have long known the pain of viruses and other malware, but the good news is it’s pretty easy to avoid. First, we recommend learning the difference between viruses, trojans, and other kinds of attacks, as well as the myths surrounding them. Then, install some good, free antivirus software to protect yourself (Avast is our current favorite, but Bitdefender is a slightly less nerdy, equally secure option). You can even get antivirus for your Android phone, if you so choose. But in the end, the best way to avoid viruses is to use common sense: don’t open links that look suspicious, don’t install programs from untrusted sources, and if a window pops up saying your computer’s infected, make sure it’s actually your antivirus software saying that and not a fake web page.

Do Everything Faster with Shortcuts!

The great thing about computers is that they can do a lot of things much faster than a human. Say you’re looking for a specific word on a web page. Instead of scanning it yourself, all you need to do is press Ctrl+F and type the word you’re looking for. There are mountains of shortcut like this, from pressing Ctrl+S to instantly save the file you’re working on, Ctrl+P to print it out, or Ctrl+T to open a new tab in your web browser. It may seem like more trouble than its worth at first, but after you use a shortcut one or two times, you’ll wonder why you ever did anything with the mouse.