CardTraders.ca

Further update to our most recent delays.

This morning, at 635am CST my father passed on after a 7+ month battle with cancer.

I am in process of returning to MB to assist my family over the next few days.

Once I am settled in MB, I will be reaching out individually to each open order to discuss shopping options, changes, etc.

I will be outlining the various options that will be available and a timeline for completeion.

Over the next few days we will be temporarily turning off the ability for new orders to be placed. That will simply be on the front end so customers aren't placing orders while I am temporarily away.

Once I return, the remainder of shipments and pickups will be addressed as dicussed above, and then we will be sharing our plan moving forward. We will be streamlining our product lines and focusing on our core products (Singles, Supplies, etc) and working to be more active in communication both online, via video, product marketing, etc. We are still hoping to find a space in Airdrie, but that is proving challenging with low vacancy rates.

Thank you for understanding. It has been a difficult few months. I appreciate those who have reached out with thoughts and prayers, as well as encouragement.

If you have questions in the meantime, please send them by email to [email protected]. I will be actively on email through the weekend working on responding individually. I may not see them or comments here as I won't be engaged on facebook during the travel day and meetings with family on Thursday/Friday.

Send a message to learn more

Apologies on our issues as of late.

1) we have moved from our retail space to a remote location. We are working to fulfill online orders as quickly as we can. (We reduced our backlog from 70+ orders to a much smaller number)

2) we are now a staff of one. We are trying to fulfill orders as quickly as we can. We are working hard to fulfill singles orders as quickly as we can.

We are hoping to clear another good amount of orders through this weekend.

Thank you for your patience

We’ve made a significant dent in our order backlog today!

We still have a bunch to work through Friday and over the weekend (and likely into Monday) . Thanks for being patient!

Many of you with singles and other orders should have received confirmations your orders were completed.

We will keep working tirelessly to catch up to our backlog through the next few days and reach out to anyone else with orders that we may have issues with.

Thanks for your continued support!