Freshtoday

📢 We're Hiring: Operations Executive
Company: Fresh Today
Position: Operations Executive
Location: DIT Project, Merul Badda, Dhaka (Near BRAC University, Opposite Badda Police Station)
Employment Type: Full-time
Workplace: Office-Based
Vacancies: 2
Gender: Male & Female (Both are encouraged to apply)

Job Responsibilities

As an Operations Executive, you will be responsible for ensuring the smooth day-to-day operations of the business by coordinating with different departments and maintaining operational efficiency.

Your responsibilities include:

• Monitor and coordinate daily operational activities to ensure smooth business operations.
• Coordinate with the Customer Care, CRM, Warehouse, and Delivery teams to ensure timely order fulfillment.
• Track operational performance and identify areas for process improvement.
• Prepare daily, weekly, and monthly operational reports for management.
• Maintain accurate operational records and documentation.
• Monitor inventory movement and coordinate with the relevant departments when necessary.
• Resolve operational issues efficiently and escalate critical matters to management when required.
• Ensure company policies, SOPs, and operational standards are properly followed.
• Support cross-functional teams in achieving organizational goals.
• Perform any additional operational tasks assigned by management.
Educational & Experience Requirements
• Bachelor's degree from a recognized university in any discipline. A degree in Business Administration, Management, or a related field will be an added advantage.
• Minimum 1 year of experience in Operations, Supply Chain, Administration, E-commerce, or a related field is preferred.
• Fresh graduates with strong analytical and organizational skills are also encouraged to apply.

Additional Requirements

• Excellent communication skills in both Bangla and English.
• Strong organizational, analytical, and problem-solving abilities.
• Proficiency in Microsoft Office applications, especially Excel and Word.
• Ability to prepare reports and analyze operational data accurately.
• Strong coordination and multitasking skills.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Positive attitude with excellent teamwork and interpersonal skills.
• Responsible, punctual, self-motivated, and detail-oriented.
• Experience in E-commerce operations or ERP/CRM software will be considered an added advantage.

Salary & Benefits

• Salary: Negotiable (Based on experience and qualifications)
• Free lunch provided.
• Complimentary snacks during office hours.
• Unlimited tea.
• Friendly and collaborative work environment.
• Opportunities for professional growth and career development.

How to Apply

Interested candidates are requested to send their updated CV to:
Email: [email protected]
Email Subject: Operations Executive - Fresh Today
🗓 Application Deadline: 21 July, 2026
Only shortlisted candidates will be contacted for the recruitment process.
Fresh Today is an equal opportunity employer. We welcome applications from qualified candidates regardless of gender.
We wish all applicants the very best of luck!

📢 We're Hiring: Customer Care Executive
Company: Fresh Today
Position: Customer Care Executive
Location: DIT Project, Merul Badda, Dhaka (Near BRAC University, Opposite Badda Police Station)
Employment Type: Full-time
Workplace: Office-Based
Vacancies: 7
Gender: Male & Female (Both are encouraged to apply)

Job Responsibilities

As a Customer Care Executive, you will play a key role in delivering exceptional customer service and ensuring a seamless customer experience.

Your responsibilities include:

• Handle inbound and outbound customer calls professionally.
• Manage customer relationships through phone calls and social media platforms.
• Respond promptly and effectively to customer inquiries, complaints, and service requests.
• Generate invoices and process sales through incoming calls.
• Provide customer support through social media platforms.
• Maintain accurate customer records and prepare reports for the Supervisor.
• Coordinate with internal teams to ensure customer satisfaction.
• Work in rotational shifts and be willing to work on government holidays when required.
• Maintain a positive attitude while providing excellent customer service.

Educational & Experience Requirements

• Bachelor's degree from a recognized university in any discipline.
• Minimum 1 year of experience in Customer Service, Call Center, Telemarketing, or a related field will be preferred.
• Fresh graduates with excellent communication skills are also encouraged to apply.

Additional Requirements

• Experience in E-commerce, page Management, Customer Support, Telemarketing, or Call Center Operations will be considered an advantage.
• Excellent communication skills in both Bangla and English.
• Good computer literacy and the ability to navigate software applications efficiently.
• Strong interpersonal, problem-solving, and customer service skills.
• Responsible, punctual, hardworking, and able to work under pressure.
• A positive attitude with the ability to work effectively in a team environment.
• Strong listening skills and professional telephone etiquette.

Salary & Benefits

• Salary: Negotiable (Based on experience and qualifications)
• Free lunch provided.
• Complimentary snacks during office hours.
• Unlimited tea.
• Friendly and collaborative work environment.
• Opportunities for professional growth and career development.

How to Apply

Interested candidates are requested to send their updated CV to:
Email: [email protected]
Email Subject: Customer Care Executive - Fresh Today
🗓 Application Deadline: 21 July, 2026
Only shortlisted candidates will be contacted for the recruitment process.
Fresh Today is an equal opportunity employer. We welcome applications from qualified candidates regardless of gender.
We wish all applicants the very best of luck!

📢 We're Hiring: CRM Executive
Company: Fresh Today
Position: CRM
Location: DIT Project, Merul Badda, Dhaka (Near BRAC University, Opposite Badda Police Station)
Employment Type: Full-time
Workplace: Office-Based
Vacancies: 1
Gender: Male & Female (Both are encouraged to apply)

Job Responsibilities

As a CRM, you will be responsible for building and maintaining strong customer relationships while ensuring a high level of customer satisfaction.

Your responsibilities include:

• Manage customer relationships through phone calls, email, and social media platforms.
• Follow up with customers regarding orders, deliveries, feedback, and after-sales support.
• Resolve customer concerns promptly and professionally while maintaining a positive customer experience.
• Maintain and update customer records accurately in the CRM system.
• Coordinate with the Sales, Operations, and Customer Care teams to ensure smooth service delivery.
• Monitor customer feedback and prepare regular reports with actionable insights.
• Assist in planning and executing customer retention and loyalty initiatives.
• Ensure timely communication with customers regarding promotions, campaigns, and company updates.
• Perform any other CRM-related tasks assigned by the management.
Educational & Experience Requirements
• Bachelor's degree from a recognized university in any discipline.
• Minimum 1 year of experience in CRM, Customer Service, Customer Support, Sales Support, or a similar role will be preferred.
• Fresh graduates with excellent communication and interpersonal skills are encouraged to apply.

Additional Requirements

• Excellent verbal and written communication skills in Bangla and English.
• Strong interpersonal and relationship management skills.
• Good computer literacy, including proficiency in Microsoft Office (Word, Excel, and Outlook).
• Experience using CRM software or customer management systems will be an added advantage.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Customer-focused mindset with excellent problem-solving abilities.
• Professional appearance, positive attitude, and a willingness to learn.
• Ability to work independently as well as collaboratively in a team environment.
• Responsible, punctual, and capable of working under pressure to meet deadlines.

Salary & Benefits

• Salary: Negotiable (Based on experience and qualifications)
• Free lunch provided.
• Complimentary snacks during office hours.
• Unlimited tea.
• Friendly and collaborative work environment.
• Opportunities for professional growth and career development.

How to Apply
Interested candidates are requested to send their updated CV to:
Email: [email protected]
Email Subject: CRM - Fresh Today
🗓 Application Deadline: 21 July, 2026
Only shortlisted candidates will be contacted for the recruitment process.
Fresh Today is an equal opportunity employer. We welcome applications from qualified candidates.
We wish all applicants the very best of luck!