NobleHost

NobleHost Customer Portal - Credit Card Payment Issue

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A software fault was identified with the NobleHost Customer Portal today, preventing customers from paying their bills via the credit card checkout facility.

We have rectified the software fault, tested and can confirm the system is functioning correctly now. We apologise for any inconvenience caused.

Travelling overseas?

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If you are planning to travel overseas and intend on taking your laptop with you for checking email, you may experience difficulties retrieving your email from a number of countries.

Simply put, we deliberately block a number of countries from being able to log-in to our servers, these are generally high risk countries from an internet security perspective. For the avoidance of doubt, people from these "blocked" countries can still send you emails and visit your website, they just can't login to your email account, with your username and password (ie. a malicious hacker).

We understand this has the potential to pose a problem for our customers who are travelling in a "blocked" country, so if you are planning on travelling overseas in the near future- feel free to submit a support ticket and we will work with you to ensure you have appropriate access on your travels