Platinum Professional Development

CANCELLATIONS
They are arriving in volume presently and as predicted.

To highlight again the Cancellation happens Chairside, confirmed now for years (excluding Covid like symptoms).
Front desk teams we need to be prepped with the correct tone, verbiage and technique when they arrive.
Be ready with your 4+ week reentry rule and the correct verbiage.
If you continue to give a late notice Cancellation your very next appointment, you will always have them and in volume.
Be sure to make detailed notes every time they Cancel.
Email me for a Verbiage flow chart.