iFactory

iFactory

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iFactory are an award-winning full-service digital agency based in Brisbane. We work with businesses all over Australia to build stylistic, professional, market-driven digital solutions that generate value. Working with iFactory means you gain access to a handpicked team of digital specialists. Our eclectic mix of web developers, digital marketing leads, designers, and dedicated project managers e

21/05/2026

Most customers aren’t sitting around admiring your website design.

They’re trying to answer 3 quick questions:

• What do you do?
• Can you help me?
• How do I get in touch with you?

That’s it. Great design matters.

But simplicity and clarity usually ends up on top.

When you visit a website, what turns you off — confusion, clutter or speed?

14/04/2026

Ever feel like your digital marketing is a bit disjointed?

At iFactory, we’re big believers that your website, your ads, and your user experience (UX) shouldn't be strangers.

It’s a story we see too often: good money goes into ads, but the landing page doesn't deliver. Or, you’ve got a solid site that’s just waiting for someone to visit!

When these pieces live in "silos," they don't reach their full potential. Our goal? Connecting them so your strategy actually stacks up.

Tired of juggling different pieces that don't match? We'd love to help you get them in sync.

02/04/2026

Customer support is one of the most important parts of any business — but it can also be one of the most time-consuming. The same questions tend to come in day after day, and teams end up stretched thin just trying to keep up.

That’s where AI chatbots can make a real difference. These aren’t the clunky bots from years ago. Modern AI understands questions in natural language, responds accurately, and can even escalate to staff when needed.

At iFactory, we build chatbots designed around your business: your terminology, your processes, your customer needs. Whether you want to reduce repetitive support tasks, improve response times, or simply give customers a faster way to get answers, an AI chatbot can help.

And the best part? They get better over time. The more questions they handle, the smarter they become — meaning your support improves continuously without adding extra staff.

AI doesn’t replace people. It gives them space to do more valuable work.

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Address


33 Murray Street
Newstead, QLD

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm