CRM Strategy - Your Digital Transformation Partner

We’re on the hunt for our Office and Team Support Assistant!

Are you an organized, proactive professional with a knack for keeping things running smoothly? We are a dynamic IT professional services business looking for an Office and Team Support Assistant to join our team. This is a critical role that ensures our operations run efficiently, clients are well-supported, and our team delivers excellence.

About the Role

As the Office and Team Support Assistant, you will be the backbone of our business operations, responsible for ensuring seamless administration, team coordination, and client management. You’ll work closely with the team to ensure tasks are on track, manage client follow-ups, and maintain accurate reporting to finance for invoicing purposes.

Key Responsibilities

• Office Management: Maintain and organize office operations, including supplies, scheduling, and correspondence.
• Administrative Support: Ensure all administrative tasks, such as documentation, reporting, and filing, are completed accurately and on time.
• Team Coordination: Support the team in managing workflows, tracking project milestones, and meeting deadlines.
• Client Follow-Up: Serve as a point of contact for clients, ensuring inquiries are addressed promptly and follow-ups are conducted as required.
• Work Management: Assist in scheduling, assigning, and monitoring work progress to meet client expectations.
• Finance Reporting: Collaborate with the finance team to ensure works completed are accurately tracked and converted to invoices.
• General Support: Handle ad-hoc tasks as needed to support the smooth functioning of the business.

What We’re Looking For

• Experience: Proven experience in an administrative, office management, or team support role, preferably in the IT or professional services industry.
• Organization: Exceptional organizational and multitasking skills with strong attention to detail.
• Communication: Excellent written and verbal communication skills, with a client-centric approach.
• Tech Savvy: Proficient in Microsoft Office Suite, CRM systems, and general IT tools.
• Proactive Attitude: A self-starter who can anticipate needs and solve problems independently.
• Team Player: Ability to work collaboratively in a fast-paced, professional environment.

What We Offer

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary based on experience.
• Flexible work arrangements, including hybrid options.

If you’re ready to play a pivotal role in a thriving professional services business, we’d love to hear from you!

How to Apply:
Send your resume and a cover letter detailing your experience and why you’re the perfect fit for this role to [email protected]
Applications close on 12th of December.

Join us and be a key part of our journey to delivering exceptional IT services!