Hampton Consultancy Group

Our Client

MarketPlace Fresh is a leading fruit and vegetable retailer bringing the widest variety of fresh, quality produce to local communities for over 30 years with stores across 10 different locations. MarketPlace Fresh is committed to meet the needs of the customers by offering the best produce across Australia with great value.

The Role

The Store Manager is responsible for managing all aspects of the day-to-day store operations including its sales & profitability, employee management, resources, compliance and customer service. We are looking for Store Managers to work in our Store in Cranbourne.

The main responsibilities include:

· Maintaining knowledge and understanding of all WHS and food safety obligations and MarketPlace Fresh Compliance requirements.
· Shift Management for the whole store
· Achieving the store's financial KPIs by driving sales, controlling costs and minimising wastage.
· Effective Stock Management by maintaining quality throughout and ensuring accuracy.
· Ensuring high standards of customer service and MarketPlace Fresh experience by achieving high levels of customer satisfaction.
· Effective employee management including their training & development and performance management.
· Effective rostering and planning of employee duties and responsibilities for maximum productivity,

Key Selection Criteria:

· Experience in similar role is required.
· Experience in the fruit and vegetable industry.
· Effective stock management and ability to meet store financial KPIs.
· Effective planning and organisational skills
· Excellent communication skills and demonstrate experience in exceptional customer service.
· Effective employee management. Ability to train employees and develop teamwork.
· Cash handling Experience.
· Proficient computer and technical skills.
· Flexibility regarding availability.
· Forklift licence ideal
· Police check required.

MarketPlace Fresh offers:

· Friendly and supportive working culture.
· Vibrant and dynamic working environment.
· Competitive salary.
· Strong focus on training and development.

How to apply:

If you are interested, kindly send across an updated resume and cover letter to [email protected]

About the business

Our client, MarketPlace Fresh is Victoria's largest independent fresh produce retailer. Since 1975 they have made it possible for Australians to live well every day.

Marketplace Fresh bio:

We do this by searching locally and internationally for the freshest produce, so we can give our customers the best value. Rapidly growing, we are seeking an experienced Grocery Buyer to live our values of abundantly fresh, be accessible, respect each other and to always deliver.

We are looking for a Loss Prevention Officer to join the company on a part time / casual basis at a number of our stores, mainly within the South Eastern Suburbs in Victoria. Candidates are expected to be able to travel between the stores.

Duties include:

Static and roving high visibility patrol per operational requirements;
Support team members and other security services at all times;
Deter theft and report missing assets.
Respond to emergency situations;
Provide high-quality frontline customer service and support.
Risk identification and issue resolution.
The ability and confidence to work both autonomously and in a team environment.

To Be Successful for this role; you will possess the following;

Current VIC Security Licence
First Aid Certificate highly desirable
Proven experience in the Loss Prevention and/or Retail industries.
Proven experience in the Security and/or Customer Service industries.
Excellent observation skills.
Ability to identify patterns and potential behaviours leading to theft.
Excellent presentation and grooming standards
A Positive and Proactive Approach
Demonstrated experience in conflict resolution
Passion for delivering professional and efficient customer service
Evening & weekend availability are essential
Strong written communication skills, including incident report writing.
Ability to multitask and work autonomously in high paced team environment
High Attention to detail
Benefits and perks

On The Pier – Chef (Back of House) Roles

The Company:

On the Pier Pty Ltd consists of two restaurants, both located in Port Melbourne.

👉 Waterfront on the Pier has a seafood and Mediterranean based menu, focusing on fresh and local ingredients. Waterfront on the Pier also includes a function space of up to 150 people for both sit down and cocktail events.

👉 Generations Cafe, Bar and Grill focuses on your pub style food and service. Our aim is to offer excellent customer service and dining experience throughout both restaurants – be it a family gathering, an intimate dinner for two or a friend’s night out.

👉 Role(s):

🧑‍🍳 We are looking for experienced chefs (levels ranging from Commis to Sous Chef) to work with On the Pier Pty Ltd to join the team on full-time basis or part-time basis.
🧑‍🍳 Apprentice Chefs also welcome to apply! (Different duties of course!)

👉 The successful candidates will carry out a range of duties, such as:

✅ Preparing and cooking food according to customers’ orders;
✅ Ensuring that all dishes created are of high quality and presented well;
✅ Provide input to seasonal changes and / or specials to the menus;
✅ Assist with ordering food supplies as required and instructed by the Executive Chef;
✅ Undertake and supervise daily food preparation in anticipation and response of service requirement;
✅ Demonstrating cooking techniques to the kitchen staff and advise other chefs / cooks on cooking procedures;
✅ Assist with Food preparation and ensuring all sections are stocked up prior to service;
✅ Explaining and enforcing hygiene regulations, safe work practice and having knowledge of allergy restricted food
✅ Liaise with Front of House Manager / team to ensure that a smooth service is always provided to the customers;

👉 Skills and Experience Required:

To be considered for the position you must meet the following requirements:

✅ Previous experience in the role you are applying for is preferred
✅ Relevant cookery qualifications preferred
✅ Have a passion for great food and presentation
✅ Experience in seafood cooking and / or pub style-dining
✅ Solid understanding of food preparation and basic to complex cooking methods across varied styles
✅ Ability to work well under pressure
✅ Have great time management skills
✅ Able to work to a flexible roster includes weekends, evenings and Public Holidays.

👉 To apply:

To apply for this role, please indicate in your cover letter which role you are applying for, and send an updated resume to [email protected]

On The Pier – Front of House Roles
The Company:

On the Pier Pty Ltd consists of two restaurants, both located in Port Melbourne.

👉 Waterfront on the Pier has a seafood and Mediterranean based menu, focusing on fresh and local ingredients. Waterfront on the Pier also includes a function space of up to 150 people for both sit down and cocktail events.

👉 Generations Cafe, Bar and Grill focuses on your pub style food and service. Our aim is to offer excellent customer service and dining experience throughout both restaurants – be it a family gathering, an intimate dinner for two or a friend’s night out.

👉 We are looking for:

🍽Section Wait Staff
🍽Runners
🍽Function / Event Staff

☝️Don’t have hospitality experience but love customer service, wine, food AND work with a view? Then keep on reading!

👉 We are looking for experienced Floor Staff to work in both restaurants. Positions are being offered on casual and / or part-time basis. The positions will be available for when the Restaurants will be able to re-open according to the State’s COVID-19 Guidelines (End of October!)

👉 You will be responsible for:

✅ Preparing and cooking food according to customers’ orders;
✅ Receiving and confirming walk-in, telephone, and online reservations;
✅ Managing own section during service;
✅ Walking guests to their tables and providing them with menus;
✅ Explaining any daily specials;
✅ Suggestive selling and upselling to the customers;
✅ Taking food and drink orders;
Serving food and drinks;
✅ Clearing tables and re-setting tables as per standard;
✅ Assisting in providing an overall excellent dining experience;
✅ Assistance in bar work ideal – non-alcoholic drinks, cocktails, beers, spirits and wines and barista.

👉 Ideal candidate(s):

✅ Experience in Front of House ideal, but fear not, we are looking for candidates with the right attitude over experience!
✅ Wine and bar experience ideal
Barista / coffee knowledge ideal
✅ Confident in POS and Cash Handling
✅ Able to manage and work a section
✅ Able to 3-plate carry
✅ Great interpersonal, team work and customer service skills.
✅ Ability to work under pressure and in busy environments
✅ Availability to work evenings, weekends, and holidays.
Valid Victorian RSA

👉 To apply:

To apply for this role, please indicate in your cover letter which role you are applying for, and send an updated resume to [email protected].