Distil Management

We’re strengthening the identity verification process for providers accessing NDIS Commission portals.

From 7 December 2025, providers will begin transitioning from PRODA to Digital ID (myID) and RAM to access our systems. This upgrade will help keep participants, providers and the NDIS safe from scams, fraud and data breaches.

✅ myID is the Australian Government’s Digital ID app.

✅ RAM is an authorisation service that lets nominated staff act securely on behalf of a provider online, when linked with their Digital ID (using myID app).

Providers can continue using PRODA to verify their identity during the transition period, which ends 30 September 2026, however we recommend setting up Digital ID (myID) and RAM early to avoid disruption.

Please note: This change will not replace NDIS Worker Screening Checks. Self-managed participants will continue using PRODA to access our portals until further notice.

Learn more here: https://bit.ly/4obTvsV

Distil Management are excited to announce a system upgrade for our Plan Management clients.

From February 1st 2024, we will be implementing a new system that will provide a better user experience, which includes
 improved claims processing,
 better (delete Participant/Guardian/Nominees/ Support Coordinator) access for your team,
 and increased security measures.

All plan management clients will receive information about the changes closer to the date.

Day 2 at the DSC Annual Conference!