United Call Centers

We’re excited to share that United Call Centers has been shortlisted for the International Customer Experience Awards 2025 in the Best Innovation in CX category! 🎉

It’s an honor to be recognized alongside such strong global brands driving the future of customer experience. The results will be announced soon, until then, let’s keep our fingers crossed together! 🤞

🌍✨ UCC at AI Summit 2025: Human. Technology. Better Together.

At this year’s AI Summit, United Call Centers joined innovators and business leaders to discuss how AI is transforming customer experience.

Our Head of Technology, Balázs Kopcsó, stressed the need for transparent, explainable AI that empowers – not replaces – the human factor. CEO Zsolt Máté Juhász highlighted how UCC combines 25 years of customer care expertise with next-gen AI to build stronger, future-proof connections between brands and their customers.

The summit reinforced what we believe: the future of customer experience is people and technology working better together.

👉 Read more about our journey at AI Summit 2025 and how we’re shaping the future of customer experience: https://unitedcallcenters.eu/press-room/ucc-at-ai-summit-2025-human-technology-better-together

UCC at AI Summit 2025: Human. Technology. Better Together. - United Call Centers United Call Centers had the privilege of participating in AI Summit Budapest 2025, one of the most influential […]

Zsolt Máté Juhász, CEO of United Call Centers, will take the stage at icnc25 in Berlin to speak on The Future of EV Driver Support in a Multilingual World. 🌍⚡

With more than a decade of experience in transforming United Call Centers into a global player in multilingual customer experience and process automation, Zsolt will share how the combination of human expertise and technology-driven innovation can redefine EV driver support worldwide.

📅 September 4, 2025 | 10:00–10:30 CET
📍 AMPECO Ecosystem Stage | The AMPECO Village

Join us and 5,000+ professionals at Tempelhof Airport to explore the future of eMobility and customer experience.

Learn more: ampeco.com/icnc25
Event: https://www.linkedin.com/events/thefutureofevdriversupportinama7363828259215544320/

https://unitedcallcenters.eu/press-room/from-multilingual-cx-to-global-ev-support-zsolt-mate-juhasz-at-icnc25

From Multilingual CX to Global EV Support - Zsolt Máté Juhász at icnc25 - United Call Centers As electric mobility expands worldwide, the industry faces a crucial challenge: how to combine human-centered understanding with advanced […]

Employees of the Month are Sara and Éva! 🏆🎉

Kudos to them for their outstanding work, positive attitude and dedication. They truly exemplify our team's values. Thank you for your hard work and inspiring us all!

We're excited to announce our Employees of the Month! 🏆🎉

Congratulations to Amanda and Dominik for their outstanding dedication, exceptional performance and positive attitude. They've really gone above and beyond and embody the values that make our team great.

Thank you both for your hard work and commitment to excellence. You inspire us all!