EDC
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EDC, a 7X company, has been digitally enabling the UAE and Middle East since 2002, driving enterprise transformation across the region. For over two decades, we’ve partnered with leading organizations across banking & finance, government & public sector, telecoms, healthcare and more to design and deliver impactful, future-ready digital services. Our comprehensive portfolio includes enterprise pla
03/06/2026
When a customer contacts your service team, the first question usually isn't complex. It's a balance inquiry, a status update, a password reset.
The issue isn't the question; it's the volume. And the fact that your team is still answering it manually thousands of times a month.
The difference between EDC's AI assistants and a traditional IVR is intent. Not just recognising keywords, but understanding what the customer actually needs, and responding accordingly. That frees your team for the interactions that actually require one.
edc.ae/en/solutions/customer-communication-and-engagement/conversational-ai-and-chatbots
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Central Post Office, Al Karama
Dubai
50000
Opening Hours
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
