CognitiveForce

According to research, 65% of customers intend to continue their changed buying behaviors after the pandemic. Not only that, but 80% of customers say they are more likely to do business with a company if it offers personalized experiences. Sellers are challenged to provide what buyers want and need—and that includes creating an excellent customer experience. Review the infographic to learn how Microsoft is using a holistic approach to integrate marketing, commerce, and sales to unify technology.

Activate Digital Selling: A holistic approach Customers have changed more than we realize. They have a ton of access to information via social and digital channels, and they use it to make better, more informed decisions. How has selling changed as clients' research and engagement capabilities have become more digital and advanced? To compete e...