Save and Remit
19/06/2026
💡 Financial inclusion starts with digital inclusion.
Across Zambia, many people are ready and willing to embrace digital financial services. But our recent engagements under the Youth Employment and Entrepreneurship (YEE) Project revealed a common challenge: access.
While communities see the value of digital financial systems, barriers such as poor network coverage, limited access to smartphones, low digital literacy levels, high transaction costs, and inadequate mobile money infrastructure continue to prevent many from fully participating in the digital economy.
For Zambia to achieve true financial inclusion, we must first bridge the digital divide.
📶 The Role of Telecom Companies
Telecommunication providers can accelerate financial inclusion by:
✅ Expanding network coverage in underserved and rural districts
✅ Improving internet affordability and reliability
✅ Increasing mobile money booth availability and float accessibility in rural areas
✅ Reviewing and reducing transaction costs, which remain too high for many people in low-income and rural communities
🤝 This project has shown that when communities are given the right tools, knowledge, and support, digital transformation becomes possible.
The demand for digital financial services already exists. What is needed now is greater investment in accessibility, affordability, and infrastructure to ensure that no one is left behind.
We remain committed to empowering communities through technology, financial inclusion, and sustainable digital solutions.
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