First First Job Opportunities

DUTIES:
Telephonic communication with client base to provide accurate product information in line with standards protocols EXPERIENCE AND QUALIFICATION NOT NEEDED
-Additional responsibilities Drive significant growth and profitability in the context of
cost management Manage costs/expenses within approved budget to achieve cost
efficiencies
-Deliver exceptional service that exceeds customers’ expectations through proactive,
innovative and appropriate solutions Resolve all customer queries efficiently, and
within agreed timelines.
- Maintenance of expert knowledge on specific products, pricing, application
the procedure, processing, and timelines in order to drive and achieve relevant product
and service targets.
- Provision of an efficient administration service through careful and timeouts planning,
reporting and updating of all related information Comply with governance in terms of
legislative and audit requirements
-Ensure efficiency of service productivity and performance in Call Center Ensure that
all issues or feedback arising out of client contact be accurately recorded on the CM
system.
- Report on required Call Center activities and deliveries to improve business results
-Manage own development to increase own competencies
FOR MORE INFORMATION
CONTACT :078 839 1814

Our company is a fast-paced business which is on the lookout for highly motivated people to join our rapidly expanding contact centre.
Requirements:
-Must have atleast Grade 11/12
-NO Experience needed
-Training will be provided
CALL OR WHATSAPP 063 359 6258