Strikedeck

We are thrilled to announce that Strikedeck Radio is turning 100! It’s been an amazing journey and we want to celebrate with you.

Join us at the 100th episode special with Sanjay Poonen, COO, VMWare in conversation with Shreesha Ramdas, SVP & GM, Medallia Strikedeck and our host, Kristen Hayer, Founder & CEO, The Success League as they talk about how to achieving customer-centricity through executive alignment.

Register now and qualify for exciting giveaways!

Register here: https://bit.ly/3xi7ouT

It’s been an amazing journey and we have had the pleasure and privilege of hosting some of the most renowned Customer Success leaders in the industry!

We want to thank you for the support and appreciation all these years! Join us at the 100th episode live event happening in June, with a surprise guest lineup and exciting giveaways! Stay tuned...

Strikedeck Radio is Turning 100!! It’s been an amazing journey and we’d have the pleasure and privilege of hosting some of the most renowned Customer Success leaders in the industry! We want to thank you for the support and appreciat

Vincent Manlapaz, in an interview with Nate Brown, Chief Experience Officer at Officium Labs, Co-Founder of CX Accelerator discusses why CX has become the cornerstone of a customer’s growth, success, and loyalty.

Why Has CX Become the Cornerstone of Customer’s Growth, Success, and Loyalty? In an Interview with Nate Brown, Chief Experience Officer at Officium Labs (Part1) Why Has CX Become the Cornerstone of Customer’s Growth, Success, and Loyalty? In an Interview with Nate Brown, Chief Experience Officer at Officium Labs (Part1) by Vincent Manlapaz | May 4, 2021 | Customer SuccessCustomers are now more educated, have more options, and can easily switch to another ...

Vincent Manlapaz, in an interview with Kristi Faltorusso, Founder of CS Real Simple talks about the keys to improving customer satisfaction and making them loyal to our business.

Making an Impact During These Unprecedented Times (Part 2) - Kristi Faltorusso, Founder of CS Real Simple (Former VP of CS at Intellishift and BrigthEdge) Vincent Manlapaz, in an interview with Kristi Faltorusso talks about the keys to improving customer satisfaction and making them loyal to our business.

Vincent Manlapaz, in an interview with Kristi Faltorusso, Founder of CS Real Simple talks about how businesses can rise above the challenges posed by COVID-19 and ways to strengthen this emotional connection when there are fewer human interactions.

Making an Impact During These Unprecedented Times (Part 1) - Kristi Faltorusso, Founder of CS Real Simple (Former VP of CS at Intellishift and BrigthEdge) Vincent Manlapaz, in an interview with Kristi Faltorusso talks about how businesses can rise above the challenges posed by COVID-19 and ways to strengthen this emotional connection when there are fewer human interactions.

Vincent Manlapaz, in an interview with Anita Toth, Chief Churn Crusher talks about how businesses can avoid painful pitfalls that will cost them more time and money.



https://bit.ly/3uQHhtp

Join Kristen Hayer in conversation with Donna Weber, President and Customer Onboarding Leader at Springboard Solutions as we talk about her book, "Onboarding Matters" and share some of her approaches.

https://bit.ly/3d1loBQ

Vincent Manlapaz, in an interview with Ronni Gaun, Top 100 Cs Strategist in 2020 talks about the lessons she learned during this time and what she thinks helps serve customers effectively.

Making an Impact During These Unprecedented Times: Ronni Gaun, Top 100 CS Strategist in 2020 Vincent Manlapaz, in an interview with Ronni Gaun talks about the lessons she learned during this time and what she thinks helps serve customers effectively.