VTel

In observance of America's 250th Birthday, our offices are closed today, Friday, July 3 and tomorrow, Saturday, July 4 and re-open on Monday, July 6. We wish everyone a safe and happy 4th of July weekend.

If you have a phone repair issue, please call 802-885-9000 and leave a message. For 24/7 technical support, contact us at 802-885-9002.

7/2/26 at 12:30pm: All systems restored.

7/2/26 at 9:45am: Phone services have been restored. Our team is still seeing TV issues for subscribers in: Wallingford, Mount Holly, Tinmouth, Wells, Danby, Pawlet, Middletown Springs, Ira and West Rutland.

7/2/26 at 8:48am: This morning's service outage was caused by structural damage to an important routing cable, and our team is actively working on a solution. Issues appear to be centralized in the Wallingford, specifically on Sugar Hill and Butterworth Rd, with pockets of other subscribers throughout our service territory also affected due to this route.

7/2/26 at 8:00am: VTel is aware of an issue with VTel subscribers not being able to receive or make phone calls. We also are receiving reports that some subscribers are not able to access TV services at this time. Our team is actively working on a repair. At this time, an estimated restoration window is not available; however, we will update here as soon as we have more information.

Congrats to VTel Service Technician, Frank, on his recent promotion to 1st Lieutenant at Proctorsville Volunteer Fire Department!

**PROMOTION ANNOUNCEMENT**

As I become Fire Chief tomorrow July 1, 2026, I am please to announce my first promotions. Each of the following individuals are highly dedicated members of PFD, with extensive training and experience in the fire service. Congratulations to the following individuals on their promotions.

Seth Perry. - Deputy Fire Chief

Chris Marks - 1st Captain

Amy Perry - 2nd Captain

Frank Gould - 1st Lieutenant

Brendan McNamara - 2nd Lieutenant

Congratulations to all of you!!
Chief Bob Glidden Jr

Photo L-R Lt Brendan McNamara, Lt Frank Gould, Capt Amy Perry, Capt Chris Marks, Deputy Chief Seth Perry