E-WRITE

On Oct 27, I'm speaking at 's Expo. My topic: "How to Explain a Policy to a ."
(Hint: Ya gotta do more than say "Yeah, well, that's our policy. 😀)
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I'm speaking at Contact Center Expo, join me! Register now with code JOINME to save $400

On June 21 at 2 pm E, join me & on for ! We’ll take an example of bad & show you how to fix it. We’ll also explain how to help bad get better. We're writing , after all! 😂
https://bit.ly/39pM3Jx

I'm speaking at SupportWorld Live 2022. Join me! Register now