Smart Training

Having an Emergency Action Plan is only the first step. Your team should also walk through evacuation routes and communication roles so everyone knows what to do.

The ADA recommends drills and training at least annually to help teach employees about their responsibilities in an emergency. Drills also reveal gaps in communication or layout issues that your written plan might not catch.

Need help putting an Emergency Action Plan together or need an evacuation map? Send us a DM or check out smarttraining.com.

Training dental assistants often means dentists and senior staff repeating the same instructions during busy clinical days. Chairside Excellence Academy courses were designed specifically for dental assistants, helping them understand chairside workflows and what to expect during procedures.

Practices benefit from more consistent training while dentists save time explaining routine steps. The program currently includes 55 general courses, with a 25-course pediatric series now being released for pediatric practices and offices that treat pediatric patients.

Check out our product at https://stcart.smarttraining.com/cart/product/details/chairsidepractice

CDC guidelines recommend routine waterline testing to ensure patient safety, but many practices are inconsistent with testing. Irregular testing increases the risk of contamination and makes corrective action harder.

Keeping detailed records also matters during inspections. Consistent testing protects compliance and patient trust. Don’t forget to test your waterlines.

People's actions are often driven by emotion, but emotions don't have to control behavior.

Learn how beliefs shape feelings and why understanding matters more than correction in our Developing Interpersonal Skills series. Course 1 covers all seven principles for better communication.