Roundtrip

Make sure you catch Jane Pluck at the Ohio EMS conference, presented by Ohio Health. She's in Columbus for one day only!

Today’s the day! Before the ACMA 2026 National Conference expo hall opens this evening, join Chrisna Govin, Nelson Pedro, and Alicia Corey for our session “Better Patient Flow: Using Data to Strengthen Case Management–EMS Partnerships” at 4 PM EST.

We’ll cover:
- Misconceptions and sources of friction in transportation workflows affect EMS and case management collaboration
- Key transportation and throughput metrics that reveal bottlenecks, accountability gaps, and performance trends
- Practical strategies to promote a culture accountability and trust through data transparency
- A data-driven approach to improve communication and reduce discharge delays

Make sure you don't miss it, use the link in the comments to add the session block directly to your calendar!

As a case manager, have you ever wondered, “why don't I have an ambulance yet” when your patient has been waiting to be discharged for an hour? And EMS leaders, are you frustrated when a ride order is placed 30 minutes before discharge?

The reality is that Case Management and EMS leaders are always working towards the same goal - patient flow. But sometimes it feels like they are speaking two different languages, which can erode trust and slow discharge processes.

Join us for our session, “Better Patient Flow: Using Data to Strengthen Case Management–EMS Partnerships” at ACMA 2026 National Conference on Monday, April 20th at 4 PM EST to see how data can serve as a common ground to demystify this partnership.

Roundtrip’s Chrisna Govin will be moderating a discussion between two leaders in the same health system, Nelson Pedro and Alicia Corey, to explore how they confronted these tensions through the careful analysis of data.

Can’t make it? Stop by the Roundtrip booth 701 and we’ll give you the recap and a short walkthrough of all the ways Roundtrip data can help you build and strengthen bridges within your system.