ETI Software Solutions

AI is already changing how broadband providers operate. The question is who is actually using it.

In this new blog post inspired by The Broadband Bunch podcast, John Hill, MBA, shares how GVTC Communications is applying AI to forecasting, customer analytics, churn analysis, and operational decision-making.

One of the biggest takeaways: curiosity matters more than technical expertise.

John explains how broadband providers can start small, experiment safely, and build a culture where AI adoption spreads through real use cases instead of top-down mandates.

Read the summary or hear the whole conversation: https://etisoftware.com/resources/blog/how-gvtc-is-using-ai-to-transform-broadband-operations-and-customer-analytics/

AI is changing telecom operations faster than most expected.

Networks have become too large and too complex for manual processes alone. AI agents, automation, and autonomous workflows are now helping providers reduce outages, improve efficiency, and manage infrastructure at scale.

In this new blog post, John Capobianco explains how AI-driven orchestration, self-healing networks, and natural language interfaces are reshaping telecom infrastructure.

https://etisoftware.com/resources/blog/ai-agents-and-network-automation-are-reshaping-telecom-infrastructure/

Most AI projects in telecom don’t fail because of the AI but because of the data.

Clean, connected, usable data is what separates real operational gains from expensive experiments that go nowhere.

In this new blog, Jeffrey Boozer discusses what you must do to prepare your data for AI integration.

Practical steps operators can take right now:

🔹 Audit where your data lives across OSS, BSS, and network systems
🔹 Clean and standardize inconsistent records
🔹 Connect siloed platforms so data flows automatically

When data is structured and accessible, everything changes. Predictive maintenance becomes real. Customer interactions become informed. Decisions get faster and more accurate.

AI is moving fast. Operators who focus on data first will be the ones who see results.

Read the full blog: https://etisoftware.com/resources/blog/how-to-prepare-your-data-for-ai-integration/

Hawaii is on track to become the first fully fiber-enabled state in the U.S.

Jason Thune of Hawaiian Telcom shares how a $1.7B investment, relentless ex*****on, and a community-first mindset are bringing fiber to every corner of the islands—even the hardest-to-reach areas.

https://etisoftware.com/resources/blog/building-a-fully-fiber-enabled-hawaii-how-jason-thune-is-connecting-the-islands/