IPKAC Solutions LLC
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IPKAC Solutions LLC is a virtual assistant and staffing agency that provides placement for legitimate remote contract work. We connect Customer Service Professionals across the U.S with the industry’s leading top companies that are now outsourcing their customer service. Vision Statement:
To be a leading virtual call center that excels in customer satisfaction, employee engagement, and operational efficiency, while steadily growing our client base and expanding our market presence.
04/05/2026
He is Risen. ✝️✨
Today is more than a celebration
it’s a reminder that nothing is ever too far gone.
Not your past.
Not your mistakes.
Not your current situation.
Easter represents new beginnings, restoration, and hope.
No matter where you are in life right now
you can start again.
You can rebuild.
You can rise.
This season, I’m choosing growth, alignment, and purpose in everything I do.
Wishing you and your family a blessed and peaceful Easter Sunday. 🤍
03/14/2026
🎉 Double Kudos for Johana Salinas! 🎉
We are proud to recognize Johana Salinas for achieving another Net Promoter Score (NPS) of 80% or higher for the week of 3/8 while servicing our Roadside Assistance client in the Spanish queue! 👏
This marks two consecutive weeks of outstanding customer satisfaction, showing Johana’s commitment to delivering excellent service every time she answers a call.
For those unfamiliar, NPS (Net Promoter Score) is a key customer experience metric used by many companies to measure how likely customers are to recommend a service after their interaction. A score of 80% or higher reflects a truly exceptional customer experience.
Roadside situations can be stressful for customers, and agents like Johana help turn those moments around by providing calm, professional, and helpful support.
👏 Great job, Johana! Your dedication and consistency do not go unnoticed. We are proud to have you on the team!
🎉
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Category
Telephone
Address
78501
Opening Hours
| Monday | 5pm - 9pm |
| Tuesday | 9am - 3pm |
| Wednesday | 6pm - 9pm |
| Thursday | 6pm - 9pm |
| Friday | 6pm - 9pm |
| Saturday | 6pm - 9pm |
