The Communication Edge

I had such a great conversation with Candace D'Agnolo on the Pet Boss Podcast! 🎙️

We talked about why communication skills matter just as much as knowing pet nutrition and behavior - and how the right words can literally cut the drama and stop the misunderstandings in your pet business.

Here's what we covered:

⭐ Why a 3-minute coaching conversation NOW saves you from correcting the same mistake 12 more times this month

⭐ How written standards mean you're building consistency (not just "reminding people" over and over)

⭐ Why feedback is a gift, not a punishment - and how it prevents bad reviews before they happen

⭐ The communication toolbox philosophy: You can't build a house with just a hammer, and you can't handle every conversation with the same default style

If you've ever felt like you're stuck in a loop of repeating the same corrections with your team, this episode will give you practical tools you can use immediately.

Listen to Episode 220 of the Pet Boss Podcast:

Episode 220 | Feedback Is A Gift: Mastering Communication in Your Pet Business Communication expert Amy Castro shares how 3-minute coaching conversations stop repeated mistakes and build stronger pet business teams.

Looking forward to presenting this program. If you haven't attended one of Marty-Pearson's women's podcaster parties, you're missing out on some great content- and it's free!

👉 Feeling like you’re blending into the sea of podcasters and speakers?

The difference between being one of many and being the go-to expert is strategic positioning.

That’s exactly what Amy Castro, MA, CSP will teach you in our Deep Dive Workshop:
📌 From Blending In to Standing Out: Master The Niche Triad® for Podcasters & Speakers

📅 Thursday, Sept 25th | 11am PT | 2pm ET

✨ Free to attend – save your spot today!

Giving feedback doesn’t have to feel awkward. 💡
On the latest episode of The Laura Jane Layton Show, I share simple strategies to give feedback that helps people grow (without the stress).

https://podcasts.apple.com/us/podcast/ep344-how-to-give-clear-feedback-that-boosts-performance/id1689071843?i=1000723090675

🚨 PSA for all my fellow spicy folks! 🚨

Ever spoken your mind and then immediately thought, “Oof… maybe too much”? Yeah, been there. 😬 That’s why I had an awesome chat with Laura Jane Layton on Laura Jane Layton Show about how to be assertive without coming across as aggressive—because speaking up shouldn’t come with a side of regret.

Catch our convo here: https://podcasts.apple.com/us/podcast/ep266-how-to-speak-up-without-coming-across-as-aggressive/id1689071843?i=1000694734178

Let me know your biggest takeaway! Or, y’know, just drop a 🔥 if your spicy side gets you in trouble sometimes. 😆👇

Welcome to our new location! New podcast coming Spring 2025!