PFC USA
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The original agency was founded in 1904 and has maintained sustainable growth through core values, great service, integrity and results. Many of PFC's 175+ employees have been with the company for over 10 years. PFC's diversity and responsiveness to each customer's individual needs has resulted in loyal and satisfied customers for decades.
As an extended business office for our healthcare clients, it’s essential that our Patient Account Representatives reflect the values and goals of the organizations we serve. PFC First’s Training & Development Specialist, Kristi Mix leverages CallMiner’s platform to evaluate client-specific data and ensure performance metrics are being met.
Kristi uses these insights to identify meaningful coaching opportunities, turning data into action to drive stronger outcomes for both our patients and our clients at PFC First.
Thank you, Kristi, for your leadership and continued commitment to elevating performance across our team.
01/19/2026
We’re proud to share that our CEO, Mike Shoop, was recently featured by ACA International in their Past President’s Corner series.
With more than four decades in the accounts receivable management industry, Mike reflects on his journey from joining Professional Finance Company in 1980 to serving as ACA International’s 2006/07 President. His leadership helped drive meaningful legislative progress at both the state and federal levels, including key amendments to the FDCPA, while reinforcing ACA’s role as a respected voice in Washington.
We’re grateful for Mike’s long-standing commitment to our industry and his dedication to serving both colleagues and communities with integrity.
Read the full interview (page 38) to hear Mike’s perspective on leadership, advocacy, and the future of the ARM industry > tinyurl.com/3wzt7az4
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Address
5754 W 11th Street, Ste 100
Greeley, CO
80634
Opening Hours
| Monday | 8am - 5pm |
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |
