ZapScale
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ZapScale is the easiest Customer Success Platform for B2B SaaS companies to help them reduce churn, improve retention and increase upsell. ZapScale is the only Customer Success platform that provides:
- The deepest, most comprehensive customer health scoring with pre-built 40 KPIs to track customer, user, and overall business health
- 50 pre-built automated playbooks to run CS ops that take mon
06/30/2023
And the wait is over! 🎉 We are delighted to share that 'Scale Tale: The Customer Success Podcast' is now LIVE! 🎙️ Join us as we kick off with an incredible first episode featuring Clay Telfer, hosted by Mausmi Ambastha, Co-Founder of ZapScale.
In this episode, Mausmi and Clay discuss:
🔹 How to build an onboarding experience that delights your customers from day one
🔹 How to foster strong customer relationships and ensure long-term success
🔹The most common challenges faced during onboarding and how to overcome them
🔹 Real-world examples of organizations that have achieved remarkable results through customer-centric onboarding
The link to the podcast is in the first comment! Do check it out and let us know your views! 🎧✨
06/27/2023
To the humble beginnings and surely a bright future! 🥂
ZapScale Earns Two G2 Badges in the Summer Grid 2023! 🚀
This marks an incredible milestone for our dedicated team and the customers who have been truly instrumental in our journey! 🏆 It’s just the beginning of our pursuit to deliver exceptional solutions and make customer success easy for B2B SaaS businesses! Cheers! 🥂
06/07/2023
Just 10 days left for what's going to be an unforgettable evening! ZapScale, in collaboration with Ankit Aggarwal (The CS Mentor), is organizing a meet-up for our amazing CS heroes in Bangalore on 17th June!
Get ready for an amazing panel discussion on the topic 'Aligning Customer Success Metrics With Business Growth. 📈
On the panel, we'll be joined by 🧍♂️🧍♀️
Rupesh Rao - Founder and CEO Cognisaas
Mausmi Ambastha - Founder and COO ZapScale
Suhesh Haridas - Global CS Director AppViewX and
Ankit Aggarwal - Lead, CS Enablement MoEngage
If you're into Customer Success and around Bangalore on the 17th of June, you should NOT miss this exciting event! Register and reserve your spot before it's too late, link is in the comments 😉
Click here to claim your Sponsored Listing.
