8 Second Survey
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So we made it our mission to create a survey tool that is fast and fun to answer, without losing the analytical depth in the reports.
10/24/2019
Analyzing the Lobby Experience and How To Make It Better | MarketScale Queuing expert Michael Berg breaks down why a positive lobby experience can make or break a business.
FEEDBACK IN 8 SECONDS
-With Impact Analysis and Action Plan-
With the goal to increase satisfaction, you need to know why the respondents are happy or not. In eight seconds you get both overall satisfaction and ratings of your chosen factors. Is it for example the service, the waiting time or the availability that needs attention?
The second page is optional to give every respondent a positive survey experience. With this approach, you will on average get 50% of the respondents to give the detailed ratings that are deeply analyzed. This unique method automatically sends action plans ready to use at the staff meeting. It points out which factor has the highest priority right now. There is no need for interpretation - get right into action.
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