InterConnecta

📬 The July edition of our newsletter is here, with the latest news from Zoho and InterConnecta.

Here's what you'll find:
🚀 Nathu La: Zoho's new server
🤖 Zia Agents arrive in Kiosk Studio for Zoho CRM
💳 The latest Zoho Billing updates
💬 WhatsApp Business now integrates with Zoho Projects
📢 Zoho Announcements Hub: every update in one place
💡 Zoho SalesIQ: Summer 2026 release

Read the full edition here:
https://zurl.co/o6peU
Want it delivered to your inbox every month? Subscribe:
https://zurl.co/4tXyg

Happy reading! 📖

Your support team shouldn't start every ticket from scratch.
Zia, Zoho Desk's built-in AI, reads the ticket before the agent does: summarizes the thread, detects tone, suggests a response, and routes automatically. It also predicts volume spikes so the team can plan ahead.
Generative AI included, no extra cost, with GDPR, HIPAA, and CCPA compliance.

Already using Zoho Desk? Reach out and we'll show you how to get the most out of it. https://zurl.co/K0aYN
Not yet? Try it free: https://zurl.co/kXGPe

A typo in an email address can make an important message simply disappear, with the sender having no idea something went wrong.

Zoho Mail now lets you configure a catch-all address that captures those emails before they're lost.

How it works and what it means in practice, read more here:

👉 https://zurl.co/mIr08

Your CRM shouldn't wait for instructions. It should anticipate them.
Zia, Zoho CRM's built-in AI, detects opportunities before you spot them, scores leads based on real closing probability, suggests automations to eliminate repetitive tasks, and analyzes communication sentiment to alert you before a client relationship breaks down. All of this, directly in your pipeline. No spreadsheets. No guesswork.
This is how the most efficient sales teams are already operating.

Is your operation ready to take that step? Reach out and let's assess it together. https://zurl.co/fl9ep

Most companies that say they «use AI» are still stuck in pilot mode. And the reason is almost always the same: the AI they know needs a human to activate it at every step.

Agentic AI works differently: it receives an objective, accesses real business data, and executes autonomously.

And if your company already runs on Zoho, that infrastructure already exists inside the platform you use today.

Read the full analysis here:
👉 https://zurl.co/0QrXs

Zia in Zoho CRM now lets you have multiple AI models active at the same time: ChatGPT, Zoho's own models, and other LLMs configured by your team.

Switching between them, comparing responses, and choosing the best one for each task is now part of the workflow.

Read more here:
👉 https://zurl.co/vjFHP