Reliable Leak Detection,LLC

We appreciate your business.

Here's a review we received on Google. "I was very encouraged reading other reviews to see that the community is very aware of the quality of service and care provided by Brandt and his team. We had very strange usage patterns that he helped us to diagnose and continuously provided guidance and support as we tried our best not to pull our hair out. He continued to support after his 'official' work on-site was done analyzing our data and helping us to navigate interactions with the utility company. This man cares! 5+++ stars!"

This is our reply: "Thank you for your kind review Spencer! Your job was very unique! When James arrived at your home, he found that the meter was moving a small amount, and that the small leak was definitely inside your home, and then after checking everything possible, found that your Reverse Osmosis filter was using water. Once that was turned off, no water usage was found, indicating that something wasn't adding up. The water usage charts that you sent me showed considerable fluctuating water usage patterns, almost always associated with toilet leaks, but after our trials with turning off the valves on your toilets overnight and the new water usage charts showing significant usage over that night, I knew that couldn't be your toilets and that we needed to look at the next tier of challenging leak detection issues. Then, through the many emails and texts that you and I shared, (longest text thread I've ever had :-))we were finally able to narrow it down to three possible very abnormal possibilities. When the first two didn't add up, our discussion about talking to the water company about their meter transmitters being swapped was the only item I could think of. When I received your text saying that you had confirmed with the water works that the transmitter was the problem, it made me smile to know that this incredibly frustrating situation for you and your wife was finally solved! For us at Reliable Leak Detection, nothing makes us happier than to work on complex problems and come up with answers. We work with many homeowners such as yourself as well as plumbing companies and property managers and consider it a privilege to do what we do. Our combined experience level of 12 years as well as my 20 years of plumbing and fire protection design and 6 years of plumbing project management and estimating provides a perfect background to assist our clients with the best information possible in the leak detection field."

We were called out to an emergency leak detection over in Anderson Township this morning. The plumbers had started digging at a wet spot and were almost 4ft down with no results. They had made what would sometimes be a good choice to dig there, but upon discussing the situation, realized that the line could have been anywhere within a 15 ft area. We performed a leak detection and within an hour they had a clear understanding of where the leaking pipe was and could quit speculating and start repairing the leak right away. They really appreciated the help and I told them I was going to blog about the situation, to help homeowners understand that saving money with a plumber digging at the wet spot doesn't always work out. This frequently winds up costing more because leak detectors aren't usually able to come immediately. I texted the owner to see how the leak repair went and he said "Went good after you showed up"! If you need a leak finder, leak detector or leak detection service, call Reliable Leak Detection at 513-488-6234.