Call Before You Dig
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10/16/2025
💧A crew in Hartford punctured a massive water main. Their CBYD ticket had expired, and the marks had faded. Thousands of homes could have lost water.
The lesson?
▶️ Tickets expire after 30 days
▶️ Refresh markings if they're unclear
▶️ Walk the site before you dig
Calling 811 isn't one-and-done. Safety is ongoing.
Read the entire Toolbox Talk: https://loom.ly/FErZzVo
10/09/2025
💻 Fiber = fragile lifelines.
A single shovel strike could knock out internet for an entire block, school, or business. With millions of miles of fiber buried across the U.S., these lines are more common than you think.
👉 Tip: Even if you’ve dug there before, lines may have been added since your last dig. Always call 811 before starting.
09/25/2025
Hit a utility line while digging? Here’s how to report it in Connecticut...
1️⃣ Go to CBYD.com
2️⃣ Click Damage & Violation Reporting and log in to DamageAccess
3️⃣ Complete the report and submit
4️⃣ Supervisor reviews & approves
5️⃣ PURA reviews, enforces, and records the damage in DIRT
📲 Quick, simple, and keeps everyone safe.
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