Escape to Blue Ridge

ever ending quest, we rely on three very important principles to guide us each and every day:

1. Maintain Absolute Client Satisfaction – The owners of our vacation homes are our business partners. The single most important aspect of that relationship is to maintain great client satisfaction. Ultimately, it is our job to:

• Provide ongoing and thorough communication
• Maximize rental revenue
• Help owners protect their investment
• Pay you accurately and on time, every month

2. Provide a Fantastic Guest Experience – We recognize that visitors to our area have a choice. That said, we also know that if each and every guest has a fantastic vacation experience with EBR, they will likely return again and again, and tell all their friends and family about us. To that end, we:

• Provide a wide selection of the very best rental homes in the area
• Provide fair and consistent pricing
• Represent our homes with accurate descriptions and professional photography
• Provide world class customer service
• Are very knowledgeable about our homes and the area
• Are available to receive your reservation calls every single day of the week, 8AM until 8PM
• Will bend over backwards to resolve any issues you may encounter during your stay

3. Be Actively Involved and Support the Community – Supporting the community in which we operate is not only critical to our success, it’s without question, the right thing to do. We proudly support many wonderful organizations in the Blue Ridge area including:

• Open Arms of Blue Ridge
• Blue Ridge Mountain Arts Association
• Blue Ridge Community Theatre
• Blue Ridge Mountain Adventure Race
• Escape to Blue Ridge / Tri the Mountains Triathlon
• Fannin County Chamber of Commerce
• Trout Unlimited

We get the fact that in our business, reputation is not only key….it’s everything.