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Strategic Interview Questions to Ask Job Candidates – DermaHire The interview process helps you determine which candidates should make it to the hiring shortlist. It’s important to ask strategic questions to get the most out of interviews and go beyond simply ticking off boxes for education and experience. Asking the right questions can help you find employee...

Busy medical and cosmetic Dermatology practice in Delray Beach looking for an assistant to billing manager with below qualifications:

Must have prior billing experience, dermatology experience preferred, and a strong preference given for cosmetic derm experience.
Must have a strong understanding of insurance verification (Commercial HMOs/PPOs and Medicare).
Must have at least one year of recent experience with insurance verification.
Must know how to read and interpret patients’ benefits.
Must have experience with various insurance portals (Availty, UHC, Cigna, DNS, etc.) for checking benefits and claims status.
Must know how to read and understand EOB’s.
Must have a strong understanding of patient financials, able to discern where credits and balances are coming from.
Must be able to articulate clearly to patients and other staff when questions arise regarding patients’ benefits or financial information.
Must be flexible, able to multitask, computer proficient, willing and able to learn new things quickly.
Must have experience with EHR (EMA preferred).
Must have strong customer service skills.

Responsibilities include (but not limited to):

Help with verifying insurance and informing patients and/or front desk of copays, deductibles, coinsurance, and/or out of pocket max accumulations.
Help with requesting referrals when needed, and following up to make sure they are received.
Help with calculating surgery quotes prior to procedures and calling patients to advise them of their out of pocket cost, which will be collected at the time of service.
Help with posting medical charges and assembling claims for submission.
Help with manually posting pathology charges and assembling claims for submission.
Help posting insurance payments (both electronic and paper).
Help with answering calls from patients and other office staff.
Help with reviewing outgoing patient statements to check for errors.
Help with monitoring for errors in medical and/or cosmetic charges & payments.
Help with monitoring that providers finalize their notes in a timely manner and that every office visit has an office note.
Help with following up on denials and nonresponses from insurance companies, filing corrected claims and appeals when necessary. Calling insurance companies to follow up when necessary.
Help with patient A/R and patient account reconciliation, taking patient payments and posting to their accounts.

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