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e Zones” through our comprehensive plan and phased approach. With our mobile app "Home Repair Navigator," our book "Don't Even Think About Ripping Me Off!" and “SmartPower” FREE workshops, our disaster response team, our community involvement, resources and tools available on our website we are making a major difference in the war on contractor fraud across the country. Through our services, the information and knowledge provided by NAAHRF will help empower consumers to differentiate between honest contractors and those involved in home improvement scams, or poor service delivery. With this knowledge, consumers can proactively become their own quality control managers, which will help them avoid being victimized by illegal contracts, large upfront deposits, lost payments, shoddy construction, and liens on the property they have worked so hard to acquire.