Engaging Play

If your team feels slower, more cautious, more siloed, or more exhausted than it should, it may not be a people problem.

It may be a trust design problem.

That phrase has been rattling around in my head lately because so many leaders are trying to solve trust issues by focusing on individuals when the real issue is often the environment people are working in.

How are decisions made?
How is disagreement handled?
Does feedback go anywhere?
Do people know what they're allowed to decide?

These small moments shape trust far more than most leaders realize.

I wrote more about it in my latest article, along with four practical things leaders can do to create conditions where trust can grow.

Designing for Trust: What Leaders Actually Control - Engaging Play Trust doesn't happen by accident. Learn four practical ways leaders can create the conditions that build trust, improve communication, and strengthen team culture.

I’m headed to Atlanta next week and would love to connect with old friends, new friends, leaders, facilitators, creative humans, and generally interesting people. ☕️

I’ll be around on Friday, May 28th and plan to camp out at a centrally located coffee shop for a few hours.

If we’ve been meaning to catch up, if we’ve only met online, or if we’ve never met but enjoy each other’s posts… let’s fix that.

Coffee (or tea!) is on me. 😊

Message me if you’d like to meet up!