TASHEEL MODERN SUPPORT SERVICES COMPANY LIMITED is a Limited Liability Company, established in 2003, with its headquarters in Jeddah, under the law and jurisdiction of Kingdom of Saudi Arabia. The major offerings of TasHeel fall under the following categories:
•Travelers' Meet & Assist
•Airport Lounges
•Visa Processing Services
•Concierge Services
•Travel Services
•Business Process Outsourcing
Travelers' Meet & Assist
In 2005 March, TasHeel won the prestigious contract from Ministry of Hajj for providing Meet n' Assist services for Umrah passengers. Despite the short time frame given to establish the operations, TasHeel far exceeded the expectations of Ministry of Haj by processing over 2 million passengers' movements in the first year of operations. Airport Lounge Services
In an increasingly competitive air travel market passenger expectations are key component of the customer experience. All TasHeel lounges offer high quality services to its business and leisure passengers who can relax or work in a quiet ambiance before their flights. We provide tranquil atmosphere in each of our conveniently situated lounges to meet the needs of our customers. Concierge Services
Vega is a global high performance travel concierge services company and is part of a global travel services conglomerate head quartered in Dubai, UAE. Vega is the only structured and professionally managed company in the travel concierge space. Vega is the pioneer in introducing the concept of Visa Concierge service wherein the traveller is offered first class assistance while applying for a visa. It is the prime offering of Vega and comprises of a number of services offered to the traveller, facilitating and supporting the Visa application lifecycle. Business Process Outsourcing
TasHeel entered into offering of professional BPO services by opening a most modern contact centre in Jeddah with 600 seats, spread over 5000 Sq. M, under the name of SolexPLUS in 2008. The centre was built up with technological partnership with world leader in BPO services, TeleTech, USA. The center has ultra modern equipment, technologies, and infrastructure along with other facilities like cafeteria, crèche etc. to meet the Saudi Labor Laws and ultimate employee satisfaction. It has libraries, training rooms and recreation rooms for the benefit of employees. SolexPLUS is also planning to open centers in other regions in KSA and in other MENA countries. Visa Processing Services
Established in 2009 in Jeddah KSA, Al Etimad serves as a specialist partner for diplomatic missions. The organization offers a wide range of services related to the entire lifecycle of a visa application process. This enables diplomatic missions to have a single-minded focus on the key tasks of assessing and judging applicants while Al Etimad takes care of all the administrative and non-judgmental tasks related to the entire lifecycle of a visa application process. VFS TasHeel International is a collaborative enterprise formed by TasHeel and VFS Global, leveraging the increased specialization of capabilities, globalization and value optimization of the two successful entities. The company specializes in managing and administrating the Visa Application and Delivery process on behalf of various Government Diplomatic missions, Embassies and Consulates. In addition, it offers a gamut of Value added services to travelers. The synergy between two strong entities brings about a unique combination of qualities to the customer.
•Process strength and Domain expertise
•Robust financial backing
•Extensive array of services
•One stop solution
•High Service levels
•Cutting edge Technology expertise
•Operational efficiency
Travel Services
Vasco is an avant-garde travel service enterprise providing an extensive platform that brings together a wide array of products and services, with the purpose of making a traveler's experience comfortable, safe, affordable and unique. The travel experience today is transforming with the advent of new technologies and social trends. The availability of information has increased traveler participation and expectations. Vasco understands the shift where the context of the traveler transcends the importance of the method. Vasco's think tank is dedicated to the ongoing process of creating ideas that aid and enhance traveler experience; be it in the form of
•Sourcing functional and unique products and services,
•Personalizing and bundling services based on intelligent traveler information,
•Utilizing varied channels that increase the touch points with the traveler,
•Getting the best value in the form of offers and deals.
