TRES Rwanda Ltd.

On the occasion of Labor Day, we proudly celebrate the dedication and hard work of the people behind connectivity.

To our staff and partners, this day is a reminder of the value of your efforts and the impact you make every single day.

Happy Labor Day, and thank you for being an essential part of this journey.

MTN Rwanda Airtel Rwanda Venuste Twagiramungu

We are hiring!!

Job Title: NOC Engineer - Telecommunication Tower Operations
Location: Rwanda
Department: Network Operations Center (NOC)
Reports to: NOC Manager
Vacant Position: 01
________________________________________
Job Summary:
The NOC Engineer at a Telecommunication Tower Company is responsible for monitoring and maintaining the network and power infrastructure that supports telecommunication tower sites. This role ensures the seamless operation of tower systems, including power supply, network connectivity, and site security. The NOC Engineer plays a crucial role in identifying and resolving issues, coordinating with field teams, and maintaining high service availability across the tower network.
________________________________________
Key Responsibilities:
• Tower Network Monitoring:
o Continuously monitor the health and performance of telecommunication tower systems, including power generation units, network equipment, and site security systems.
o Use advanced monitoring tools to detect and respond to alarms related to network outages, power failures, and other critical tower infrastructure issues.
o Analyze system performance data to identify trends, predict potential failures, and optimize operations.
• Incident Management:
o Act as the first point of contact for all tower-related incidents, diagnosing issues and coordinating with field teams for prompt resolution.
o Escalate unresolved or critical issues to higher-level support teams, ensuring timely and effective solutions.
o Document incidents, troubleshooting steps, and resolutions in the incident management system.
• Field Support & Coordination:
o Provide remote technical support to field engineers and technicians during troubleshooting, maintenance, and repair activities at tower sites.
o Coordinate with field operations teams to schedule and execute planned maintenance, system upgrades, and emergency repairs.
o Communicate with external service providers, such as power supply companies and network service providers, to address tower-related issues.
• System Maintenance & Optimization:
o Perform remote maintenance tasks on network and power systems, including firmware updates, configuration changes, and routine diagnostics.
o Participate in projects to optimize tower infrastructure, such as implementing energy efficiency measures, improving redundancy, and enhancing security protocols.
o Ensure all tower systems are compliant with industry standards, safety regulations, and company policies.
• Documentation & Reporting:
o Maintain accurate records of network configurations, power system specifications, and security settings for each tower site.
o Generate and review regular performance and incident reports, providing insights and recommendations to management.
o Prepare detailed incident reports and conduct root cause analyses for significant outages or failures.
• Compliance & Security:
o Ensure all tower operations adhere to regulatory requirements, including environmental standards and telecommunication regulations.
o Implement and monitor network security measures at tower sites, including firewalls, intrusion detection systems, and physical access controls.
o Participate in regular audits and security assessments to identify and mitigate potential vulnerabilities.
________________________________________
Qualifications:
• Education:
o Bachelor’s degree in Telecommunications, Network Engineering, Computer Science, or a related field. Relevant certifications (e.g., CCNA, CompTIA Network+, ITIL) are an advantage.
• Experience:
o Minimum of 3-5 years of experience in network operations, power systems management, or a related field. Experience in the telecommunication tower industry is highly desirable.
• Skills:
o Strong understanding of telecommunications network infrastructure, including microwave links, fiber optics, and wireless communication.
o Knowledge of power systems used in telecommunication towers, such as generators, solar panels, and battery backups.
o Proficiency in using NOC monitoring tools and remote management systems.
o Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
o Strong communication skills for effective collaboration with field teams and other stakeholders.
• Certifications:
o Industry certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or certifications in power systems are preferred.
________________________________________
Working Conditions:
• Primarily office-based work in a Network Operations Center, with the possibility of occasional on-site visits to telecommunication tower locations.
• Rotating shifts, including nights, weekends, and holidays, to ensure 24/7 monitoring and support of tower operations.
• Availability for on-call support and emergency response, particularly during major network or power outages.
________________________________________
Benefits:
• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance.
• Opportunities for professional development, including certification programs.
• Travel allowances for site visits as required.
________________________________________
To Apply: send your CV at [email protected] not later than 30th August 2024. 5:00 PM

We are hiring!!

Job Title: Field Service Engineer (FSE) - Telecommunication Tower Power Operations & Maintenance

Location: Rwanda
Department: Field Operations
Reports to: Area Operations Manager
Vacant Position: 02
________________________________________
Job Summary:
The Field Service Engineer (FSE) is responsible for the on-site maintenance, troubleshooting, and repair of power systems associated with telecommunication towers. This role ensures the reliability and efficiency of power equipment, including generators, batteries, and renewable energy systems, to support continuous network operations. The FSE will work independently or as part of a team to perform scheduled maintenance, emergency repairs, and system upgrades.
________________________________________
Key Responsibilities:
• Maintenance & Repair:
o Conduct routine inspections, preventive maintenance, and repairs on power systems, including diesel generators, solar power units, and battery backup systems.
o Diagnose and troubleshoot electrical and mechanical issues, ensuring timely resolution to minimize downtime.
o Replace or repair defective components and systems, ensuring all repairs meet safety and quality standards.
• System Upgrades & Installation:
o Assist in the installation and commissioning of new power systems or upgrades to existing infrastructure.
o Ensure that all installations comply with technical specifications and regulatory requirements.
• Emergency Response:
o Provide rapid response to power system failures, ensuring quick and effective resolution to restore service.
o Participate in on-call rotations to provide 24/7 support as needed.
• Documentation & Reporting:
o Maintain accurate records of maintenance activities, repairs, and parts usage.
o Prepare and submit detailed service reports after each site visit, including recommendations for improvements or further action.
• Compliance & Safety:
o Adhere to all company safety policies and procedures, including the use of personal protective equipment (PPE) and safe work practices.
o Ensure all work is performed in compliance with relevant industry standards and environmental regulations.
• Technical Support:
o Provide technical support and training to junior technicians and other team members as required.
o Assist in developing maintenance procedures and best practices for the team.
• Inventory Management:
o Manage on-site inventory of spare parts, tools, and equipment, ensuring readiness for maintenance and repair tasks.
o Coordinate with the supply chain to replenish stock as needed.
________________________________________
Qualifications:
• Education:
o Bachelor's degree or advanced diploma in Electrical Engineering, Mechanical Engineering, or a related field. Technical certifications in power systems or telecommunications are an advantage.
• Experience:
o Minimum of 3-5 years of experience in field service roles, preferably in the telecommunications or power systems industry.
o Hands-on experience with power generation equipment, battery systems, and renewable energy technologies.
• Skills:
o Strong technical knowledge of power systems, including troubleshooting and repair.
o Proficiency in using diagnostic tools, meters, and maintenance software.
o Ability to read and interpret technical drawings, schematics, and manuals.
o Strong problem-solving skills and the ability to work independently.
o Good communication skills for interacting with team members and clients.
• Certifications:
o Certifications in Electrical Safety, First Aid, or specific power system technologies are preferred.
________________________________________
Working Conditions:
• Extensive fieldwork, including travel to remote tower locations within the designated area.
• Physical demands may include lifting heavy equipment and working in challenging outdoor conditions.
• Availability for emergency call-outs and after-hours work.
________________________________________
Benefits:
• Competitive salary.
• Health, dental, and vision insurance.
• Opportunities for technical training and career advancement.
________________________________________
To Apply: send your CV at [email protected] not later than 30th August 2024. 5:00 PM
________________________________________

We are hiring!!

Job Title: Area Operations Manager - Telecommunication Tower Power Operations & Maintenance

Location: Rwanda
Department: Operations
Reports to: Head of Operations
Vacant Position: 01
________________________________________
Job Summary:
The Area Operations Manager is responsible for overseeing the power operations and maintenance of telecommunication towers within a designated area. This role ensures the continuous and efficient operation of tower power systems, including generators, batteries, and renewable energy sources. The manager will lead a team of engineers and technicians to achieve high reliability, cost-effectiveness, and compliance with all relevant safety and regulatory standards.
________________________________________
Key Responsibilities:
• Operational Management:
o Oversee daily operations of telecommunication tower power systems, ensuring uninterrupted service.
o Manage and optimize the performance of power generation units, including diesel generators, solar power systems, and battery storage solutions.
o Implement preventive and corrective maintenance schedules to minimize downtime and extend the lifecycle of equipment.
• Team Leadership:
o Lead, mentor, and manage a team of engineers and technicians responsible for tower power systems.
o Conduct regular performance reviews, provide feedback, and identify training needs to enhance team efficiency and capability.
• Budget & Resource Management:
o Develop and manage the operational budget for tower power systems within the area.
o Optimize resource allocation to ensure cost-effective operations while maintaining high service standards.
• Compliance & Safety:
o Ensure all operations adhere to company safety policies, environmental regulations, and industry standards.
o Conduct regular audits and inspections to maintain compliance with all relevant regulations.
• Performance Monitoring:
o Monitor and analyze key performance indicators (KPIs) related to power operations, such as fuel consumption, uptime, and maintenance costs.
o Use data-driven insights to drive continuous improvement initiatives.
• Stakeholder Management:
o Collaborate with internal teams, suppliers, and contractors to ensure seamless operations and maintenance activities.
o Act as the primary point of contact for power-related issues within the designated area.
• Reporting:
o Prepare and present regular reports on operational performance, maintenance activities, and budget utilization to senior management.
o Provide insights and recommendations for strategic planning and process improvements.
________________________________________
Qualifications:
• Education:
o Bachelor’s degree or Advanced degrees in Electrical Engineering, Mechanical Engineering, or a related field.
• Experience:
o Minimum of 5-7 years of experience in power operations and maintenance, preferably within the telecommunications industry.
o Proven experience in a managerial or leadership role overseeing a team of technical professionals.
• Skills:
o Strong understanding of power generation systems, including diesel generators, solar power, and battery storage.
o Excellent leadership and team management skills.
o Proficient in using maintenance management software and data analysis tools.
o Strong problem-solving and decision-making abilities.
o Ability to manage budgets and resources effectively.
o Strong communication and interpersonal skills.
• Certifications:
o Certifications in Project Management, Safety Management, or relevant technical certifications are desirable.
________________________________________
Working Conditions:
• Regular travel within the designated area to oversee operations.
• Availability for emergency response and after-hours support as required.
________________________________________
Benefits:
• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Professional development opportunities.
________________________________________
To Apply: send your CV at [email protected] not later than 30th August 2024. 5:00 PM

Wishing everyone a joyous Independence Day! Let's honor our history and look forward to a prosperous future together. Happy Independence Day, Rwanda! 🇷🇼

Celebrating our amazing employees who go above and beyond every day! Your exceptional performance and tireless efforts are truly inspiring.